Justin Cooper

• Fosters an environment that cultivates cultural growth within an organization.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Managed financial, operational and human resources to optimize business performance.
• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Managed financial, operational and human resources to optimize business performance.

• Identified and resolved unauthorized, unsafe or ineffective practices.
• Learned to utilize Atlas and maintain an 80% or higher efficiency when writing Schedules.
• Trained new employees on proper protocols and customer service standards.
• Contributed to leadership team for implementing company policies and procedures.
• Reviewed store sale numbers, cost of inventory, operational expenses, and inventory losses.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.

Annual sales volume $12 million

• Identified and resolved unauthorized, unsafe or ineffective practices.
• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Annual Sales Volume $8 Million

Annual Sales Volume $5 Million

• Identified and resolved unauthorized, unsafe or ineffective practices.
• Trained under the Store Manager to learn company processes and procedure.
• Controlled store inventory and reviewed cash handling and operations reports.
• Exhibited excellent people skills during interaction with employees and customers.
• Trained and developed new employees for ease of transition into team.