Justin Finch
Jackson
Summary
Dedicated professional with extensive experience at Sparks by Hilton Hotel, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and efficient teamwork. Skilled in health and safety compliance, consistently achieving high standards while maintaining a positive atmosphere. Strong attention to detail and commitment to excellence in all tasks.
Overview
2
2
years of professional experience
Work History
Housekeeper
Sparks by Hilton Hotel
04.2025 - 05.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Washed and folded towels and linens to properly stock guest rooms.
- Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
Cashier
Chucke E Cheese
05.2023 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Planned parties according to customer specifications.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Cleaned and sanitized work areas, utensils and equipment.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
- Promoted excellence in food quality and presentation for kitchen staff.
Education
High School Diploma -
Murrah High School
Jackson05-2024
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Window cleaning
- Customer-oriented
- Folding clean laundry
- Waste disposal
- Sorting and washing laundry
- Physically strong
- Interior and exterior cleaning
Timeline
Housekeeper
Sparks by Hilton Hotel
04.2025 - 05.2025
Cashier
Chucke E Cheese
05.2023 - 04.2025
High School Diploma -
Murrah High School
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