Justin Goolsby
Jackson
Summary
Dynamic General Manager with a proven track record at Georgia Blue LLC, excelling in customer relationship management and operational strategy implementation. Enhanced guest experiences and drove profitability through effective team training and policy execution. Skilled in onboarding and scheduling, fostering a high-performance culture while ensuring accurate financial reporting.
Overview
1
1
Certification
Work History
General Manager
Georgia Blue LLC
06.2025 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, and scheduling tasks.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures/policies.
- Developed and implemented strategies to increase sales and profitability.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted Human Resources Department in Preparing bi-weekly payroll for over 50 employees.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Education
Bachelor of Business Administration - Business Management
Mississippi State University
Starkville, MS05-2022
Skills
- Customer relationship management
- Guest experience oversight
- POS system
- Scheduling coordination
- Inventory management
- Onboarding and orientation
- Hiring process management
- Policy implementation
- HR administrative support
Certification
ServSafe Certified
Timeline
General Manager
Georgia Blue LLC
06.2025 - Current
Bachelor of Business Administration - Business Management
Mississippi State University