Justin McRee
Southaven
Summary
Dedicated Sales and Service Technician with expertise in customer support and technical problem-solving. Proficient in creating repair estimates and resolving customer complaints quickly, ensuring satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Sales and Service Technician
One Source Auto Glass
Southaven
06.2022 - Current
- Identified potential sales opportunities by analyzing customer needs and recommending appropriate products and services.
- Assisted customers with inquiries and provided product recommendations.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Installed auto glass using precision tools and techniques.
- Conducted glass repairs and replacements on various vehicle models.
- Created repair estimates for customers based on diagnosis of malfunctioning equipment.
- Collaborated with team members to ensure efficient workflow processes.
- Followed company policies and procedures for quality assurance during installations.
Education
Associate of Applied Science - Business
Northwest Community College
Senatobia, MS05-2022
High School Diploma -
Lewisburg High School
Lewisburg, MS05-2019
Skills
- Auto glass installation
- Glass repair techniques
- Equipment diagnosis
- Quality assurance
- Customer relationship management
- Sales opportunity identification
- Problem solving
- Service orientation
Timeline
Sales and Service Technician
One Source Auto Glass
06.2022 - Current
Associate of Applied Science - Business
Northwest Community College
High School Diploma -
Lewisburg High School