Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin C. Harris

Laurel

Summary

Customer-oriented General Manager with multiple years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

16
16
years of professional experience

Work History

General Manager

Spartan Homes
06.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.

Corporate Sales

KLX Energy
09.2017 - 06.2021
  • Negotiate concessions for problem jobs,troubleshoot issues in the field
  • Constantly develop knowledge in product offerings - Negotiate customer contracts
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Increased sales volume and expanded product line to new customers.

Account Manager

Baker Hughes,Inc
01.2016 - 09.2017
  • Handle customer accounts,prepare quotes for jobs,completions,fishing,thru tubing motors
  • Communicate with customers,set margin goals per customers, and maintain relationships.
  • Negotiate concessions for problem jobs,troubleshoot issues in the field
  • Constantly develop knowledge in product offerings
  • Negotiate customer contracts
  • Received North American Sales Award (1of 3 Given in North America Company Wide)

Operations Manager

Baker Hughes,Inc
07.2015 - 06.2016
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Negotiate concessions for problem jobs, troubleshoot issues in the field.
  • Maintained a Perfect HSE Record for each Product Line
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Increased profit by streamlining operations.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.

Operations Coordinator

Baker Hughes,Inc
11.2014 - 07.2015
  • Handled customer accounts, prepared tickets for upcoming and ongoing jobs. Also checked them for accuracy before final corporate billing.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Worked with vendors to make purchases and reconcile invoices.
  • Prepared annual budgets with controls to prevent overages.

Operations Coordinator

Baker Hughes,Inc
04.2013 - 11.2014
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Tracked company equipment, tools and technology to manage inventory.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Managed internal operational standards and productivity targets.

Equipment and Inventory Specialist

Baker Hughes,Inc
03.2007 - 04.2013
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Troubleshot equipment failures and remedied problems to restore functionality.
  • Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
  • Understood and read technical manuals and blueprints.

Education

No Degree - Accounting And Business Management

Jones County Junior College
Ellisville, MS
05.2002

High School Diploma -

Stringer High School
Stringer
05.2000

Skills

  • Problem Resolution
  • Profit and Loss Accountability
  • Operations Management
  • Matrix Management
  • Product Analysis
  • Team Leadership
  • Sales Expertise
  • Market Growth

Timeline

General Manager

Spartan Homes
06.2021 - Current

Corporate Sales

KLX Energy
09.2017 - 06.2021

Account Manager

Baker Hughes,Inc
01.2016 - 09.2017

Operations Manager

Baker Hughes,Inc
07.2015 - 06.2016

Operations Coordinator

Baker Hughes,Inc
11.2014 - 07.2015

Operations Coordinator

Baker Hughes,Inc
04.2013 - 11.2014

Equipment and Inventory Specialist

Baker Hughes,Inc
03.2007 - 04.2013

No Degree - Accounting And Business Management

Jones County Junior College

High School Diploma -

Stringer High School

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