Kaileigh Williams
Loan Specialist
Ocean Springs
Summary
Dynamic General Manager with a proven track record at Community Choice Financial Inc., excelling in operations management and team leadership.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals. Equipped with problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success, achieve positive results, and tackle challenges and objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
General Manager
Community Choice Financial Inc.
09.2022 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance
- Managed budget implementations, employee evaluations, and contract details.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in enhancing team collaboration and communication by introducing new project management tools, leading to more efficient project completions.
Assistant Manager
Transit Care
09.2017 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
Bachelor of Science - Early Childhood Education
Mississippi College
Clinton, MS 05.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Customer retention
Goal setting
Schedule management
Staff training/development
Timeline
General Manager
Community Choice Financial Inc.
09.2022 - Current
Assistant Manager
Transit Care
09.2017 - 03.2021
Bachelor of Science - Early Childhood Education
Mississippi College
05.2001 -
Similar Profiles
Marisol GonzalezMarisol Gonzalez
Customer Service Representative at Community Choice Financial Inc.Customer Service Representative at Community Choice Financial Inc.
Raymon EsparzaRaymon Esparza
District Director of Operations at Community Choice Financial Inc. (Check into Cash)District Director of Operations at Community Choice Financial Inc. (Check into Cash)
Gerald SalasGerald Salas
District Director of Operations at Community Choice Financial Inc.District Director of Operations at Community Choice Financial Inc.
Devin StevensonDevin Stevenson
Heavy Equipment Operator/Helper at Necaise Brothers ConHeavy Equipment Operator/Helper at Necaise Brothers Con
Chelsea RichesChelsea Riches
Woodwind/Music Instructor at Mississippi Gulf Coast Community CollegeWoodwind/Music Instructor at Mississippi Gulf Coast Community College