Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Kailey Bosarge

Ocean Springs

Summary

I am a recent college graduate with a Bachelor's in Business Administration and 6 years of experience in the hospitality industry. My work ethic is unmatched, and I have a problem-solving mindset. I have had wonderful opportunities to improve my hospitality and service skills while pursuing my education in New Orleans, and I am looking forward to honing my expertise in a new environment.

Overview

6
6
years of professional experience

Work History

Bartender / Server

Walk-On's Bistreaux & Bar
New Orleans
11.2022 - 07.2025
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Effectively multitasked within fast-paced environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Generated many 5-star reviews and "regulars" at the establishment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server / Hostess

Loft18
New Orleans
04.2022 - 11.2022
  • Ensure optimal guest experience by expeditiously seating guests
  • Provide proper cutlery prior to seating guests and tend to them with care
  • Gained experience with catering events
  • Manage orders and financial transactions using a digital Point of Sale system
  • Provide guests with answers to any questions regarding the menu and food items
  • Quick resolution of any concerns from guests
  • Learn and implement proper food hygiene in accordance with local standards and guidelines
  • Trained quickly and gained regular customers within two weeks of serving

Cashier

Buffalo Wild Wings
08.2019 - 08.2020
  • Hired as hostess and quickly worked up to cashier position
  • Performed a “catch-all” position; helped with all aspects of the restaurant including serving, bussing, and expo
  • Worked at the only sports bar in the area—gained experience with fast paced work at first job during high school

Education

Bachelor of Business Administration -

University of New Orleans
12-2023

Advanced High School Diploma -

St. Martin High School
05.2020

Skills

  • I am a team player, and I seek to cooperate and communicate effectively with my managers and fellow coworkers I am willing to put myself out of my comfort zone in order to gain the necessary experience I have garnered quite a few regulars in my last year of bartending I adapt quickly to new situations, and my memory has proven useful in the restaurant time and time again I am always the first to memorize new menu items and promotions, and anticipating guest needs is my specialty

Volunteer Experience

As a bartender and server at Walk-On's, I trained multiple coworkers in proper procedures weekly. I also volunteered at several promotional events to garner sales for the franchise. During high school, I was the treasurer of Student Council for three years. In addition to my position in Student Council, I participated in the Key Club, a nationally recognized community service organization.

Timeline

Bartender / Server

Walk-On's Bistreaux & Bar
11.2022 - 07.2025

Server / Hostess

Loft18
04.2022 - 11.2022

Cashier

Buffalo Wild Wings
08.2019 - 08.2020

Bachelor of Business Administration -

University of New Orleans

Advanced High School Diploma -

St. Martin High School

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Kailey Bosarge