Kaitlyn Hogan
Vicksburg
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lovey's Seafood & Grill
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dental Assistant
Vicksburg Family Dental 61N
07.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Shift Manager/Key Holder
Wingstop
04.2023 - 01.2024
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Crew Member
McDonald's
03.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Dental Assisting
Delta Technical College
Ridgeland, MS09.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Staff Motivation
- Team Development
- Training and mentoring
- Relationship Building
- Guest Engagement
- Professional Appearance
- Decision-Making
Certification
- CPR Certified
- Radiology Permit Holder
Timeline
Server
Lovey's Seafood & Grill
08.2024 - Current
Dental Assistant
Vicksburg Family Dental 61N
07.2024 - Current
Shift Manager/Key Holder
Wingstop
04.2023 - 01.2024
Crew Member
McDonald's
03.2021 - 08.2022
Diploma - Dental Assisting
Delta Technical College
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