Kaley DeCelle
Gulfport
Summary
Dynamic Server Trainer with a proven track record at Half Shell Oyster House, excelling in team member training and effective leadership. Streamlined onboarding processes and enhanced service standards, fostering a positive environment. Skilled in food safety compliance and problem-solving, driving team performance and customer satisfaction.
As a member of the Reflections Team, provided mentorship and guidance to students across campus, supporting their academic, personal, and social development. Coordinated and led campus-wide initiatives and events designed to enhance student engagement and foster a strong sense of community. Served as a Student Ambassador at external schools, professionally representing the college, promoting its academic programs, and cultivating relationships with prospective students and partner institutions.
Overview
5
5
years of professional experience
Work History
Certified Server Trainer
Half Shell Oyster House
Biloxi, MS
05.2021 - Current
- Trained new servers on menu knowledge and service standards.
- Mentored team members to improve customer service skills and efficiency.
- Collaborated with management to refine training programs based on feedback.
- Developed and implemented training programs for new servers, enhancing service quality and team performance.
Certified Server Trainer
Catch 110
Biloxi, MS
11.2025 - 11.2025
- Conducted regular performance evaluations to identify growth opportunities.
- Implemented best practices for food safety and hygiene compliance.
- Facilitated role-playing scenarios to simulate real customer interactions.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Bachelor of Science - Physical Therapy
University of Southern Mississippi
Hattiesburg, MS05-2027
Associate of Science - Physcial Therapy
Mississippi Gulf Coast Community College
Gulfport, MS 05-2025
Skills
- Effective time management
- Team member training
- Positive attitude
- Problem-solving
- Effective leadership
- Company policies
- Activity planning
Timeline
Certified Server Trainer
Catch 110
11.2025 - 11.2025
Certified Server Trainer
Half Shell Oyster House
05.2021 - Current
Bachelor of Science - Physical Therapy
University of Southern Mississippi
Associate of Science - Physcial Therapy
Mississippi Gulf Coast Community College