Kaley Myers
Hattiesburg
Summary
Motivated and relationship-driven professional with over 10 years of exceptional customer service, sales, and client engagement experience in the hospitality industry. Proven ability to communicate complex information clearly, build lasting relationships, and perform at a high level in fast-paced environments. Seeking an opportunity in pharmaceutical sales to leverage strong interpersonal skills, attention to detail, and a results-oriented mindset to support providers and contribute to territory growth.
Overview
16
16
years of professional experience
Work History
Bar Captain/ Bartender
Walk-On’s Bistreaux & Bar
01.2018 - Current
- Train new team members and support bar operations as Bar Captain, reinforcing leadership, coaching, and team coordination.
- Resolve concerns tactfully and maintain a positive customer experience, mirroring the professionalism required in provider interactions.
- Demonstrate strong sales acumen through ethical upselling and personalized recommendations, consistently driving revenue.
- Cultivate strong, trusted relationships with a diverse customer base, demonstrating the interpersonal skills essential for building rapport with healthcare providers.
Bartender
Walk-On’s Bistreaux & Bar
01.2013 - 01.2018
- Efficiently manage high-volume environments while maintaining accuracy, professionalism, and exceptional service.
- Communicate product details, pairings, and recommendations in a clear, engaging manner—translating complex information into customer-friendly language.
Bank Teller
Merchants & Marine Bank
01.2010 - 01.2013
- Delivered excellent customer service while managing financial transactions with high accuracy and compliance.
- Built trust with clients by safeguarding sensitive information and providing reliable support.
- Demonstrated attention to detail and a strong understanding of regulated processes—skills transferrable to pharmaceutical compliance standards.
Education
Associate of Arts -
Mississippi Gulf Coast Community College
Skills
- Relationship Building & Customer Engagement
- Clear & Persuasive Communication
- Product Education & Information Delivery
- Strategic Upselling & Sales Techniques
- Time Management & Multitasking
- Conflict Resolution & Professionalism
- Accuracy, Compliance, & Attention to Detail
- Adaptability & Rapid Learning
- Territory-style Networking & Repeat Business Development
Timeline
Bar Captain/ Bartender
Walk-On’s Bistreaux & Bar
01.2018 - Current
Bartender
Walk-On’s Bistreaux & Bar
01.2013 - 01.2018
Bank Teller
Merchants & Marine Bank
01.2010 - 01.2013
Associate of Arts -
Mississippi Gulf Coast Community College