Kallie Moore
Oxford
Summary
Dedicated front desk receptionist with strong customer service skills and attention to detail. Proven ability to manage guest interactions and office organization, ensuring a welcoming environment and seamless operations.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
The Inn At Ole Miss
Oxford Ms
08.2024 - Current
- Managed front desk operations, ensuring seamless guest check-in and checkout processes.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Coordinated room reservations using property management software to optimize occupancy rates.
- Maintained accurate records of guest interactions and transactions for efficient follow-up.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Front of House Employee
Chick-fil-A
Mobile, AL
05.2023 - 05.2024
- Delivered exceptional customer service in high-pressure environments, ensuring positive dining experiences.
- Collaborated with team members to maintain cleanliness and organization of front-of-house area.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Implemented efficient workflow strategies that enhanced order processing and reduced wait times.
Receptionist
Alice & Company Salon
Oxford Ms
05.2019 - 05.2022
- Managed front desk operations, ensuring smooth guest check-in and appointment scheduling.
- Handled incoming calls and inquiries, providing exceptional customer service to clients.
- Maintained cleanliness and organization of reception area, enhancing overall salon ambiance.
- Assisted in managing salon bookings through scheduling software, optimizing staff utilization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
No Degree - Sports Medicine
Ole Miss
Oxford MsAssociate of General Studies - Radiology
Northwest Mississippi Community College
Senatobia, MS12-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Team collaboration
- Office organization
- Appointment scheduling
Timeline
Front Desk Receptionist
The Inn At Ole Miss
08.2024 - Current
Front of House Employee
Chick-fil-A
05.2023 - 05.2024
Receptionist
Alice & Company Salon
05.2019 - 05.2022
No Degree - Sports Medicine
Ole Miss
Associate of General Studies - Radiology
Northwest Mississippi Community College