Kalyn Jordan

Analyzed vehicle damage and repair requirements to generate accurate, detailed cost estimates.

Calculated precise repair and parts estimates using industry-standard software and liaised with customers and insurance adjusters to streamline claim approvals and enhance service turnaround.

Accurately assessed vehicle repair costs and coordinated service appointments, enhancing workflow efficiency and customer satisfaction.

Calculated precise repair and parts estimates using industry-standard software to optimize cost accuracy and expedite insurance approvals, while managing front-desk operations to enhance customer service efficiency and streamline appointment scheduling Prepared detailed automotive repair cost estimates by accurately assessing vehicle damage and coordinating with insurance adjusters, while efficiently managing front desk operations to enhance customer service and streamline appointment scheduling at Orange Automotive Sales and Services.

Managed customer accounts by resolving billing inquiries, processing service orders, and coordinating with technical teams to ensure seamless wireless service delivery,

resulting in a 15% increase in customer retention.

Managed client accounts by resolving service issues, processing orders, and coordinating with technical teams to enhance customer satisfaction and retention at Cspire.

Managed customer accounts by resolving service issues and processing orders, resulting in improved client retention and increased sales revenue for Cspire.

Managed client accounts by resolving service issues, processing orders, and optimizing plans to enhance customer satisfaction and retention for Cspire's telecommunications services.

Engaged with service providers to specify requirements, negotiate terms, and ensure satisfaction, resulting in optimized service delivery and enhanced user experience.

Resolved customer inquiries and complaints efficiently using Walmart's CRM system, improving customer satisfaction scores by 15% through personalized support and timely issue resolution.

Resolved customer inquiries and complaints efficiently by leveraging product knowledge and Walmart policies, resulting in improved customer satisfaction scores and

streamlined checkout processes.

Resolved customer inquiries and complaints efficiently using Walmart's CRM system, improving customer satisfaction scores by 15% through personalized support and streamlined issue resolution.