Kandace Erwin
Starkville
Summary
Proven achiever with extensive experience in production and customer service roles, notably at International Paper. Excelled in maintaining workplace cleanliness and ensuring product quality, demonstrating exceptional organizational and problem-solving skills. Achieved consistent daily production targets and enhanced customer loyalty through professional and empathetic service. Skilled in machine operation and quality assurance, contributing to a positive and efficient work environment. Skilled Production Worker offering 5+ years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
11
11
years of professional experience
Work History
Production Worker
International Paper
04.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Customer Service Cashier
Kroger
12.2020 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Line Assembler
MTD
03.2019 - 11.2020
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
Overnight Stocker and Receiver
Walmart
06.2013 - 02.2019
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
Education
High School Diploma -
Starkville High School
Starkville, MS05.2013
Skills
- Workplace Cleanliness
- Product packing
- Product Packaging
- Product Assembly
- Machine Operation
- Quality Assurance
- Materials Handling
- Hand tools
- Product Inspection
- Assembly procedures
- Lockout and tagout procedures
Timeline
Production Worker
International Paper
04.2024 - Current
Customer Service Cashier
Kroger
12.2020 - 02.2024
Line Assembler
MTD
03.2019 - 11.2020
Overnight Stocker and Receiver
Walmart
06.2013 - 02.2019
High School Diploma -
Starkville High School
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