Kandra Bell
Starkville
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Child Support Enforcement Specialist
Mississippi Department of Human Services
Columbus
08.2025 - Current
- Coordinated communication between custodial and non-custodial parents.
- Managed case files using state-specific software systems.
- Conducted interviews to gather information for case evaluations.
- Updated case management system with relevant client information regularly.
- Analyzed legal documents to ensure accuracy of child support orders.
- Developed case plans with specific goals for each family situation.
- Attended court hearings related to enforcement actions taken against delinquent payers of child support obligations.
Delivery driver
Amazon
01.2024 - 08.2025
- Operate and navigate Amazon delivery vans to complete scheduled routes efficiently and on time.
- Load, sort, and organize packages in the vehicle to maximize delivery efficiency.
- Verify package accuracy against delivery manifests before departure.
- Provide exceptional customer service by maintaining professionalism and a positive attitude.
- Follow GPS systems, traffic laws, and DOT regulations to ensure safe driving.
- Conduct pre- and post-trip vehicle inspections to identify and report maintenance needs.
- Meet or exceed daily performance targets and delivery quotas.
- Trained new drivers on procedures and best practices for delivery.
- Resolved driver issues and customer inquiries promptly to ensure satisfaction.
- Negotiated contracts with vendors for cost-effective pricing on supplies and services.
- Safeguard customer packages by handling items with care to prevent damage.
- Adapt quickly to changing routes, traffic conditions, and delivery challenges.
- Uphold company standards for appearance, safety, and customer satisfaction.
Office associate
Mississippi State University
01.2018 - 01.2024
- Greet and direct visitors, when appropriate.
- Provide guidance and information to students regarding the skills necessary for academic success.
- Serve as an academic advisor for a diverse group of undergraduate students and meet with students on an ongoing basis and create an academic plan.
- Resolve routine administrative problems and answer inquiries concerning activities and operations of the department.
- Establish, maintain, and update files, databases, records, and other digital products and documents.
- Develop and maintain data and perform routine editing and production tasks in the processing of data.
- Arrange meetings and conferences, schedule interviews and appointments, and perform other duties related to developing communications products.
- Instruct and oversee the activities of student employees performing the same type of work.
Education
Bachelor of science - Accounting And Finance
Mississippi State University
05-2024
Associate of Arts and Sciences -
Holmes Community College
05.2019
Skills
- Case management
- Legal documentation
- Court procedures
- Client coordination
- Case plan development
- Customer service
- Accurate recordkeeping
- Legal research
- Data entry
- Software proficiency
- Conflict resolution
- Training development
- Deadline oriented
Timeline
Child Support Enforcement Specialist
Mississippi Department of Human Services
08.2025 - Current
Delivery driver
Amazon
01.2024 - 08.2025
Office associate
Mississippi State University
01.2018 - 01.2024
Bachelor of science - Accounting And Finance
Mississippi State University
Associate of Arts and Sciences -
Holmes Community College