Overview
Work History
Education
Skills
References
Timeline
Generic

Kandyce Gamble

Hattiesburg

Overview

16
16
years of professional experience

Work History

Academic Advisor

Liberty University
Lynchburg
06.2025 - Current
  • Facilitated academic planning and course selection for students, ensuring alignment with goals.
  • Developed customized educational plans based on individual student needs and aspirations.
  • Maintained precise records of student interactions and progress in advising software.
  • Provided comprehensive guidance on degree requirements, policies, and institutional resources.
  • Evaluated student progress to create effective educational strategies, promoting academic success.
  • Monitored student attendance and grades in database to support retention and progression initiatives.

Assistant Director of McNair Scholars Program

The University Of Southern Mississippi
Hattiesburg
12.2022 - 01.2024
  • Coordinated recruitment efforts, including classroom visits and campus-wide events to attract scholars.
  • Developed strategic communication strategies through marketing, website updates, and social media content creation.
  • De-escalated student concerns while maintaining a calm and friendly demeanor.
  • Established and maintained the program’s file plan system, documenting student eligibility and academic progress.
  • Organized cultural activities, workshops, induction ceremonies, and guest lectures to enhance student engagement.
  • Taught GRD 450, guiding scholars in systematic research processes from topic selection to IRB navigation.
  • Supervised McNair graduate assistants and facilitated communication with faculty mentors for effective collaboration.
  • Facilitated workshops and events to promote student engagement and success.
  • Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
  • Administered alumni surveys to collect data for APR and developed scholar and faculty mentor handbooks.

Coordinator of Marketing and Web Support

The University Of Southern Mississippi
Hattiesburg
01.2022 - 12.2022
  • Coordinated and managed internal and external marketing strategies and operational budgets.
  • Developed and implemented innovative advertising techniques to enhance facility occupancy and service utilization.
  • Established mutually beneficial relationships with campus partners to improve service communication.
  • Updated department website to enhance visual appeal, navigation, and compliance with current trends.
  • Oversaw design and production of advertisements, ensuring adherence to University graphic standards.
  • Orchestrated special events while supporting marketing efforts during recruitment events and orientations.
  • Managed department’s social media presence to engage audience and promote services.

Human Resource Assistant

The University of Southern Mississippi
Hattiesburg
05.2021 - 12.2021
  • Resolved employee inquiries with knowledgeable, friendly service to promote customer satisfaction.
  • Assisted employees in completing new hire paperwork, including I-9 and tax forms.
  • Performed administrative tasks, maintaining employee database and sorting HR department emails.
  • Maintained accurate records of employee attendance and leave.
  • Supported HR Manager in policy formulation, hiring processes, and salary administration.
  • Submitted online job postings, shortlisted candidates, and scheduled interviews.
  • Coordinated orientation and training sessions for new hires.
  • Ensured effective communication with employees and timely resolution of queries.

Graduate Research Assistant

The University of Southern Mississippi
Hattiesburg
08.2020 - 05.2021
  • Maintained professionalism under pressure, effectively diffusing tense situations.
  • Prepared and edited reports, presentations, and articles using MS Word and PowerPoint.
  • Assisted professors by analyzing data for various applied research projects.
  • Executed daily administrative tasks for professors as instructed.

Bank Teller

Wells Fargo
Hattiesburg
02.2019 - 03.2021
  • Delivered exceptional service to new and long-standing customers by addressing concerns and creating solutions.
  • Cultivated strong customer relationships, fostering repeat business opportunities.
  • Ensured financial controls by securing funds and executing accurate transactions.
  • Identified and mitigated potential fraud and transaction risks effectively.
  • Complied with strict guidelines for financial and customer data to prevent breaches.

General Associate

Life way Christian Store
Hattiesburg
03.2018 - 06.2019
  • Resolved product and consumer complaints through effective communication and problem-solving.
  • Accelerated resolution of customer complaints and queries to enhance satisfaction.
  • Organized and updated marketing content monthly to engage customers effectively.
  • Managed incoming communications, including phone calls, emails, and letters, to maintain efficiency.
  • Achieved high accuracy in ambiguous situations while ensuring attention to detail.
  • Maintained a clean and organized reception area to create a welcoming environment for visitors.

English Tutor

The University of Southern Mississippi
Hattiesburg
08.2015 - 05.2016
  • Assessed student service needs through targeted questioning and accurately recorded progress in spreadsheets.
  • Utilized Microsoft Office to manage documentation and streamline communication.
  • Revised academic papers to enhance clarity and coherence.
  • Fostered student self-confidence by reinforcing writing concepts with positive feedback techniques.

Crewmember

Raising Cane's
Hattiesburg
05.2015 - 05.2016
  • Delivered exceptional customer service by efficiently taking and fulfilling guest orders.
  • Adhered to company safety standards for food quality and sanitation procedures.
  • Served orders to customers at windows, counters, and tables with attention to detail.
  • Resolved complaints swiftly to enhance customer satisfaction and improve service quality.

Photo Sales and Production Clerk

Discovery
Orlando
05.2014 - 07.2014
  • Delivered exceptional service by answering incoming calls with professionalism and expertise.
  • Cultivated sustainable relationships through proactive engagement and exceeding customer expectations.
  • Resolved inquiries and concerns efficiently to maintain high service quality and meet performance benchmarks.
  • Managed marketing initiatives related to photo printing, organization, and packaging.
  • Provided customer service support, ensuring satisfaction and retention.
  • Served as park guide, educating visitors about site features and maintaining safety standards.
  • Facilitated effective communication with customers, enhancing overall experience.
  • Streamlined processes to improve response time and service efficiency.

Resident Assistant

The University of Southern Mississippi
Hattiesburg
08.2013 - 12.2013
  • Organized family-oriented events to foster community engagement among residents.
  • Managed administrative tasks, including maintenance requests and incident reports.
  • Completed routine rounds to assess and address resident care needs.
  • Resolved resident complaints through effective problem-solving techniques.
  • Utilized active listening skills to understand resident concerns.
  • Maintained accurate records of all paperwork related to each resident on the hall.

Teller/Customer Service Representative

Unique's Bill Payment Center
Greenville
05.2009 - 07.2011
  • Resolved customer service and billing issues, promoting high satisfaction through knowledgeable support.
  • Answered inbound calls, chats, and emails to enhance service delivery.
  • Processed cash withdrawals and Western Union services efficiently.
  • Compiled and maintained monetary and non-monetary reports for operational accuracy.
  • Delivered prompt and accurate customer service consistently, ensuring positive experiences.

Education

Doctorate of Education - Higher Education Administration

The University of Southern Mississippi
Hattiesburg, MS

Master of Education - Higher Education (Student Affairs Admin) M.Ed.

The University of Southern Mississippi
Hattiesburg, MS

Bachelor of Science - Advertising-Minor: Spanish

The University of Southern Mississippi
Hattiesburg, MS

Skills

  • Academic advising and student engagement
  • Database management
  • New student orientation
  • Data analysis
  • Communication techniques
  • Conflict resolution
  • Team leadership
  • Workshop facilitation
  • Higher education policies
  • Marketing strategy and social media management
  • Recruitment coordination
  • Event planning

References

References available upon request.

Timeline

Academic Advisor

Liberty University
06.2025 - Current

Assistant Director of McNair Scholars Program

The University Of Southern Mississippi
12.2022 - 01.2024

Coordinator of Marketing and Web Support

The University Of Southern Mississippi
01.2022 - 12.2022

Human Resource Assistant

The University of Southern Mississippi
05.2021 - 12.2021

Graduate Research Assistant

The University of Southern Mississippi
08.2020 - 05.2021

Bank Teller

Wells Fargo
02.2019 - 03.2021

General Associate

Life way Christian Store
03.2018 - 06.2019

English Tutor

The University of Southern Mississippi
08.2015 - 05.2016

Crewmember

Raising Cane's
05.2015 - 05.2016

Photo Sales and Production Clerk

Discovery
05.2014 - 07.2014

Resident Assistant

The University of Southern Mississippi
08.2013 - 12.2013

Teller/Customer Service Representative

Unique's Bill Payment Center
05.2009 - 07.2011

Doctorate of Education - Higher Education Administration

The University of Southern Mississippi

Master of Education - Higher Education (Student Affairs Admin) M.Ed.

The University of Southern Mississippi

Bachelor of Science - Advertising-Minor: Spanish

The University of Southern Mississippi

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Kandyce Gamble