Kanika Trammell
Vicksburg
Summary
Developed key problem-solving and communication skills in fast-paced environment, with focus on resolving complex issues efficiently. Skilled in analyzing situations, identifying root causes, and implementing effective solutions. Seeking to transition into new field where these transferrable skills can drive positive outcomes and improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Resolution Specialist
Walmart Inc.
07.2023 - 07.2024
- Resolved customer issues efficiently by identifying root causes and implementing tailored solutions.
- Coordinated and dispatched service requests to ensure timely resolution of customer concerns.
- Processed payroll transactions with accuracy to ensure timely and compliant employee compensation.
Assembly Line Worker
Unified Brands
09.2020 - 05.2021
- Assembled components on the production line to ensure seamless workflow.
- Packaged products efficiently to maintain a steady workflow and meet production targets.
- Inspected products on the assembly line to ensure adherence to quality standards.
Sales Associate
Walmart
06.2019 - 11.2019
- Managed the efficient organization and stocking of freight to maintain optimal inventory levels and ensure product availability.
- Assisted customers with product inquiries and purchases, ensuring a positive shopping experience.
- Restocked merchandise efficiently to ensure shelves were consistently full and organized.
Cashier
Popeyes® Louisana Kitchen
02.2019 - 05.2019
- Processed customer transactions efficiently and accurately.
- Assisted customers by taking orders and serving meals efficiently.
- Restocked shelves efficiently to maintain product availability and store organization.
Debone Line Worker
Sanderson Farms Processing Plant
09.2018 - 12.2018
- Executed precise deboning of poultry products to maintain quality and efficiency.
- Processed poultry by removing bones efficiently.
- Operated machinery on the debone line to efficiently process poultry products.
Education
High School Diploma -
Jefferson County High
Fayette, MS05.2018
Skills
- De-escalation techniques
- Assertiveness
- Conflict resolution skills
- Information collection
- Teamwork
- Professional demeanor
Certification
Certified Phlebotomist
Timeline
Resolution Specialist
Walmart Inc.
07.2023 - 07.2024
Assembly Line Worker
Unified Brands
09.2020 - 05.2021
Sales Associate
Walmart
06.2019 - 11.2019
Cashier
Popeyes® Louisana Kitchen
02.2019 - 05.2019
Debone Line Worker
Sanderson Farms Processing Plant
09.2018 - 12.2018
Certified Phlebotomist
High School Diploma -
Jefferson County High
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