Karen Jones
Jackson Municipal Airport Authority
Hazlehurst
16
years of professional experience
Dynamic professional with a strong background in customer service and cash handling at Jackson Municipal Airport Authority. Proven ability to enhance customer experiences through effective communication and teamwork. Recognized for maintaining accuracy in transactions and fostering customer loyalty, demonstrating reliability and a commitment to excellence in fast-paced environments.
Work History
Cashier/Shuttle Driver
3 Years 10 Months- Issued receipts and maintained organized records for completed transactions.
- Followed cash-handling procedures to reduce errors and protect funds.
- Supported smooth checkout flow during peak passenger periods.
- Communicated with team members to coordinate service and payment needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
General Warehouse Worker
11 Years 5 Months- Loaded and unloaded shipments while following safety procedures and material handling guidelines.
- Sorted inventory, labeled products, and organized stock for accurate warehouse placement.
- Picked, packed, and prepared orders for timely shipment and customer fulfillment.
- Operated pallet jacks and hand trucks to move materials safely through work areas.
Education
High School Diploma - General Studies
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Professionalism and courtesy
Timeline
Cashier/Shuttle Driver
Jackson Municipal Airport Authority
2022.12 - CurrentRead More
General Warehouse Worker
Express Employment
2010.07 - 2021.12Read More
Hazlehurst High School
High School Diploma from General Studies
Read More