Karla Elizondo
Petal
Summary
Hardworking and reliable employee with time management abilities. Devoted to maintaining relationships, representing shared company values and managing employees.
Overview
10
10
years of professional experience
Work History
Patient Account Representative
South East Mississippi Health Initiative
Hattiesburg
02.2026 - Current
- Processed patient account inquiries and resolved billing discrepancies efficiently.
- Communicated with patients regarding account balances and payment options clearly.
- Educated patients about financial responsibilities and available assistance programs effectively.
- Coordinated with collections agencies to manage overdue accounts professionally.
- Provided customer service to patients regarding billing inquiries and account information.
- Researched discrepancies in patient accounts to determine appropriate resolution.
- Processed payments from patients and maintained accurate records of all transactions.
HR Administrator
Continental Rails
Hattiesburg
03.2024 - 01.2026
- Processing payroll
- Updating payroll records by entering any changes to employee information or benefits such as job title changes, exemptions and saving deductions
- Making adjustments in pay for raises, bonuses and commission
- Booking training
- Conducts background checks and employee eligibility verifications
- Reviews and responds to unemployment claims with appropriate documentation.
- Managed and reconciled bank expense reports
- Keeping employee record and files up to date
- Managing attendance: tracking employee attendance and vacation request
- Employee insurance enrollment processes
- Organized onboarding activities for new hires including orientations, paperwork, and introductions
- Prepared payroll information based on approved timesheets each week.
- Processed and managed workers' compensation claims
- Handled incoming/outgoing mail and deliveries
- Supported staff with clerical tasks
Human Resources Clerk
MarJac
Hattiesburg
08.2023 - 03.2024
- Enter data (employee self-service entries, rehire status, etc.) in Workday system or other databases accurately, completely, and in the correct format to ensure data is within Company guidelines and Federal, State or local legal or regulatory requirements.
- Keeping employee records and files up to date.
- Managing attendance: tracking employee attendance and vacation.
- Helping resolve minor conflicts as well as translating.
- Schedule interviews.
- Screen resumes and job applications.
- Assisted in onboarding new employees by providing orientation materials and support.
Sales Associate
D'or International
Hattiesburg
06.2021 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Increased purchase amounts by cross-selling with similar products.
Sales Associate
Treasures Jewelry Store
Hattiesburg
10.2016 - 11.2019
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Increased purchase amounts by cross-selling with similar products.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
HIGH SCHOOL DIPLOMA -
Oak Grove High School
Skills
- Communication
- Cash Handling
- Payroll administration
- Time Management
- Customer Service
- Listening Skills
- Assisting and communicating in Spanish
- Outstanding organizational and time-managing abilities
- Knowledge of HR functions (pay, & benefits, recruitment, training & development)
- Patient billing
- Conflict resolution
- Attention to detail
- Attendance tracking
- Record management
Timeline
Patient Account Representative
South East Mississippi Health Initiative
02.2026 - Current
HR Administrator
Continental Rails
03.2024 - 01.2026
Human Resources Clerk
MarJac
08.2023 - 03.2024
Sales Associate
D'or International
06.2021 - 08.2023
Sales Associate
Treasures Jewelry Store
10.2016 - 11.2019
HIGH SCHOOL DIPLOMA -
Oak Grove High School