Karma Washington
Jackson
Summary
Experienced professional seeking a part/full-time position that offers professional challenges and requires excellent time management, interpersonal skills, and problem-solving abilities. Committed to contributing to team success through diligence, attention to detail, and exceptional organizational skills. Demonstrated track record of meeting company goals using consistent, organized practices. Adaptable to new situations and challenges to enhance the organization's brand. Skilled at working under pressure and quickly adapting to changing circumstances. A candidate with a positive attitude, known for exceptional organization and efficiency in managing multiple priorities. A reliable employee eager to join the cinema team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Zea Rotisserie & Grill
08.2023 - Current
- Cleaned tables, removed dirty dishes, and replaced table linens
- Providing food or drink suggestions
- Exhibited extensive familiarity with menu offerings and products.
- Replenished clean linens, glassware, silverware, and dishes
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Greeted guests and provided menus
- Checked food before serving it to customers
- Set up tables in between patrons to reduce wait times
- Assisted in preparing salads, appetizers and desserts to speed up food service
Host
Zea Rotisserie & Grill
08.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Retail
Zea Rotisserie & Grill
08.2023 - Current
- Collaborated with management to develop effective loss prevention policies and procedures for various retail environments.
- Enhanced customer satisfaction by efficiently addressing and resolving retail operation issues.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
Student
Culinary Art 2
02.2023 - Current
- Assisted in the preparation and presentation of meals, including setting up workstations with necessary ingredients and cooking utensils
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
- Performed all position responsibilities accurately and in a timely manner
- Participated in team meetings to discuss menu ideas and cost-effective solutions
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences
- Set up work stations prior to opening to minimize prep time
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses
- Organized storage areas for dry goods and refrigerated items in accordance with health guidelines
Babysitter
Person
06.2019 - 05.2022
- Ensured a clean and organized environment by straightening up post-activies.
- Crafted nutritious meals to foster healthy eating habits in children.
- Assisted in evening routines by bathing and dressing.
- Supported the achievement of academic and domestic tasks.
- Facilitated open communication with guardians regarding updates on children's progress and challenges.
- Demonstrated strong organizational abilities to maintain structured schedules for children.
Volunteer
Ella Bess Austin Library
01.2019 - 02.2019
- Assisted with special events or programs
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Greeted visitors and answered questions about the program, requirements, and opportunities
- Greeted visitors, answered questions, and made book recommendations across subjects and genres
- Performed basic book reshelving and obtained items from book drop
- Scanned and bagged books, movies, tapes, magazines, and other items at the check-out
- Closely monitored front desk visitors to maintain a secure and clean environment
Education
Certificate - Medical Assistant
Delta Technical College
Ridgeland, MSHigh School Diploma -
Forest Hill High School
Jackson, MS05.2024
Skills
- Excellent time management
- Interpersonal skills
- Problem-solving abilities
- Attention to detail
- Multi-tasking abilities
- Adaptable and fast learner
- Works well under pressure
- Customer service
- Teamwork and collaboration
- Food running
- Guest seating
- Vital sign monitoring
- Phlebotomy
- CPR
- Professionalism and ethics
Certification
- CPR Certification
Timeline
Server
Zea Rotisserie & Grill
08.2023 - Current
Host
Zea Rotisserie & Grill
08.2023 - Current
Retail
Zea Rotisserie & Grill
08.2023 - Current
Student
Culinary Art 2
02.2023 - Current
Babysitter
Person
06.2019 - 05.2022
Volunteer
Ella Bess Austin Library
01.2019 - 02.2019
High School Diploma -
Forest Hill High School
Certificate - Medical Assistant
Delta Technical College
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