Kathy Westbrook
Picayune
Summary
Dependable worker recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.
Overview
19
19
years of professional experience
Work History
AS/HRD/MRS/MES/PC/PSC/OC
Enhabit Health Hospice
01.2019 - Current
- Maintained office reputation for excellent service by promptly greeting guests and expertly handling visitors
- Maintained and updated employee records to reflect changes in employment, compensation and withholdings
- Completed daily and weekly reviews of HCHB and tableau reports to identify and trend progress and issues within non-clinical tasks
- Assisted Branch Director with reviewing unbilled reports, unsigned orders, order tracking and FTF's
- Prepared billing and collections documentation for accounting staff
- Completed accurate scheduling work by multitasking between multiple systems.
Auto Detailer
Self Employed
03.2013 - 01.2019
- Cleaning vehicle interior and exterior in compliance with high standards and client requests
- Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles
- Responding to client inquiries and fulfilling their requests
- Kept accurate records of commissions.
School Bus Driver
Picayune School District
07.2015 - 09.2018
- Transport children to and from school in the mornings and afternoons
- Maintain a clean and mechanically-sound bus at all times
- Obey all traffic laws
- Ensure safety of all students
- Discipline children when required to maintain a safe and healthy environment.
Membership Desk Associate
Sam's Club
01.2005 - 03.2013
- Handle all member problems and complaints with professionalism and courtesy
- Listen, identify, and recommend products and services to meet members' needs
- Handle incoming phone calls from members and other departments to research errors or member issues.
Education
Diploma -
Picayune Memorial High School
Picayune, MS05.2003
Skills
- Attention to detail
- Customer Service
- Excellent communication abilities
- Multi-tasking and negotiations
- Documentation and reporting
- Dependable
Awards
Encompass Health Hospice Ambassador of the Year 2020
Timeline
AS/HRD/MRS/MES/PC/PSC/OC
Enhabit Health Hospice
01.2019 - Current
School Bus Driver
Picayune School District
07.2015 - 09.2018
Auto Detailer
Self Employed
03.2013 - 01.2019
Membership Desk Associate
Sam's Club
01.2005 - 03.2013
Diploma -
Picayune Memorial High School
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