Katelyn Davis
Vancleave
Summary
Offering welcoming demeanor and excellent communication skills, with eagerness to learn and grow in fast-paced environment. Contributes ability to quickly understand and implement training materials while maintaining positive atmosphere. Ready to use and develop organizational and interpersonal skills in my new role.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Hostess Trainer and Server
Outback Steakhouse
01.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality
Key Holder
Subway
09.2020 - 11.2022
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly
- Increased store sales by creating visually appealing merchandise displays and product placements
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques
- Assisted in training new hires, sharing valuable knowledge and experience to help them excel in their roles quickly.
- Used inventory management systems and Excel spreadsheets to track and analyze information.
Education
Associates Degree of Art -
Pearl River Community College
Poplarville, MS 06.2021 - 05.2023
Skills
- Guest Engagement
- Complaint Handling
- Event Planning
- Organization
- Time Management
- Ability to Multitask
- Handling Confidential information
- Creating Spreadsheets
- Advanced Excel
- Microsoft outlook, word, and Excel
- Data entry
- Strong work ethic
Timeline
Hostess Trainer and Server
Outback Steakhouse
01.2023 - Current
Associates Degree of Art -
Pearl River Community College
06.2021 - 05.2023
Key Holder
Subway
09.2020 - 11.2022
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