Katelyn McGill
Pass Christian
Summary
Compassionate phlebotomist with proven expertise at Ochsner Medical Center, excelling in patient care and specimen handling. Skilled in venipuncture and maintaining HIPAA compliance, I thrive in high-pressure environments, ensuring accurate specimen tracking and enhancing patient experiences through effective communication and empathy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Ochsner Medical Center
01.2025 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Server
Twin Peaks Restaurants
11.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Shaggys Bar and Grill
06.2018 - 10.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Certificate - Phlebotomy Technician
Coastal Medical Training Institute
Gulfport, MS09-2024
Pass Christian High School
Pass Christian05-2013
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Specimen labeling procedures
- Paperwork processing
- Pediatric phlebotomy
- Patient preparation
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
Ochsner Medical Center
01.2025 - Current
Server
Twin Peaks Restaurants
11.2023 - 09.2024
Server
Shaggys Bar and Grill
06.2018 - 10.2023
Certificate - Phlebotomy Technician
Coastal Medical Training Institute
Pass Christian High School
Similar Profiles
Melina Chester, RDMSMelina Chester, RDMS
Patient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical CenterPatient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical Center
NATALIE SCHEXNAYDER DEGRUISENATALIE SCHEXNAYDER DEGRUISE
RN at Ochsner Baptist - A Campus of Ochsner Medical CenterRN at Ochsner Baptist - A Campus of Ochsner Medical Center
Tammy CrainTammy Crain
Emergency Room at Ochsner Medical Center,100 Medical CenterEmergency Room at Ochsner Medical Center,100 Medical Center
Meagan JonesMeagan Jones
Licensed Practical Nurse, Dermatology at Ochsner Medical CenterLicensed Practical Nurse, Dermatology at Ochsner Medical Center
Jaysen WilsonJaysen Wilson
Cook at Costal Daiquiri Bar & GrillCook at Costal Daiquiri Bar & Grill