Katelyn Stewart
Decatur
Summary
confidentiality.
Professional, skilled in managing front office operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Front Office Receptionist
East Central Mississippi Healthcare
11.2025 - Current
- Greeted visitors and managed front desk operations, ensuring a welcoming environment.
- Handled incoming calls and routed inquiries to appropriate departments efficiently.
- Maintained appointment schedules, coordinating with staff to optimize workflow.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Medical Assistant
Hometown Urgent Care
10.2023 - 11.2025
- Assisted in patient intake procedures, ensuring accurate data entry and documentation.
- Supported healthcare providers during examinations by providing necessary instruments and materials.
- Managed scheduling of patient appointments, optimizing workflow for medical staff.
- Conducted routine lab tests, ensuring accuracy in results and timely reporting.
- Educated patients on treatment plans, fostering understanding of health management practices.
- Collaborated with team members to enhance operational efficiency and improve patient care processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Waitress
El Patio
07.2020 - 08.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately processed orders and managed transactions using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest comfort.
- Assisted in training new staff on menu offerings and service protocols.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Education
Medical Assistant Certification -
Bryan University
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- Problem-solving skills
- Time management
- File management
- Hospitality services
- Organization skills
- Sensitive information handling
- Issue handling
Timeline
Front Office Receptionist
East Central Mississippi Healthcare
11.2025 - Current
Medical Assistant
Hometown Urgent Care
10.2023 - 11.2025
Waitress
El Patio
07.2020 - 08.2023
Medical Assistant Certification -
Bryan University