Kathy Brownlee
Saltillo
Summary
I am an office professional looking to leverage my knowledge and experience by obtaining a position in which my office management skills-computer knowledge, organizational abilities, business intelligence and database program use-can be utilized.
Overview
22
22
years of professional experience
Work History
Revenue Cycle Coordinator
North Mississippi Medical Center
10.2021 - Current
- Streamlined revenue cycle processes by implementing efficient workflow strategies and reducing claim denials.
- Improved overall patient satisfaction with billing and insurance procedures for a more positive experience.
- Enhanced data accuracy in financial reporting by closely monitoring revenue cycle metrics and flagging discrepancies.
- Coordinated cross-departmental efforts for timely resolution of account discrepancies, improving cash flow management.
Patient Access Specialist
North Mississippi Medical Center
02.2020 - 10.2021
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
- Streamlined front-desk operations for improved patient flow and reduced wait times.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Reduced billing errors by verifying demographic information and updating records as needed.
Salon Owner-Praise Him Hair Salon
Self Employed
05.2002 - 03.2015
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
Education
Associate of Applied Science - Health Information Technology
Northeast Community College
Booneville, MS05.2019
Skills
- Accounts Receivable
- Insurance Verification
- Collections Management
- Medical Billing
- Medical Coding
- Patient Registration
- Organizational Skills
- Attention to Detail
Timeline
Revenue Cycle Coordinator
North Mississippi Medical Center
10.2021 - Current
Patient Access Specialist
North Mississippi Medical Center
02.2020 - 10.2021
Salon Owner-Praise Him Hair Salon
Self Employed
05.2002 - 03.2015
Associate of Applied Science - Health Information Technology
Northeast Community College
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