Katorra Lewis
Madison
Summary
Dynamic Sales Manager with a proven track record at Patty Peck Honda, excelling in sales strategy development and team leadership. Successfully enhanced market share through innovative training programs and effective customer relationship management. Skilled in sales forecasting, I consistently drive performance and achieve revenue objectives while fostering a collaborative team environment.
Overview
13
13
years of professional experience
Work History
Sales Manager
Cannon Toyota of Vicksburg
Vicksburg
05.2023 - Current
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Gained market share in new sales performance through aggressive team training.
- Oversaw regional and local sales managers and staff.
- Built sales forecasts and schedules to reflect desired productivity targets.
Sales Manager
Patty Peck Honda
Ridgeland
07.2022 - 04.2023
- Managed daily operations of sales team to achieve targets and enhance performance.
- Developed training programs to improve product knowledge among sales staff.
- Analyzed customer feedback to identify trends and adjust sales strategies.
- Collaborated with marketing team on promotional campaigns for new vehicles.
- Oversaw inventory management to ensure optimal stock levels of vehicles.
- Conducted regular performance evaluations to guide team development efforts.
- Facilitated communication between departments to streamline sales processes.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales Associate
Patty Peck Honda
Ridgeland
05.2012 - 06.2021
- Engaged customers to understand their needs and recommend suitable products.
- Maintained product displays to ensure an appealing shopping environment.
- Processed sales transactions accurately using point-of-sale systems.
- Assisted in inventory management by restocking and organizing merchandise.
- Collaborated with team members to enhance customer service strategies.
- Responded to customer inquiries and resolved issues promptly and effectively.
- Participated in training sessions to learn about new products and sales techniques.
- Ensured compliance with store policies and procedures during daily operations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Arts -
University of Mississippi
University, MS05-2010
Skills
- Sales forecasting
- Team leadership
- Customer relationship management
- Inventory management
- Sales strategy development
- Market analysis
Timeline
Sales Manager
Cannon Toyota of Vicksburg
05.2023 - Current
Sales Manager
Patty Peck Honda
07.2022 - 04.2023
Sales Associate
Patty Peck Honda
05.2012 - 06.2021
Bachelor of Arts -
University of Mississippi
Similar Profiles
Cheyanna B. CraftCheyanna B. Craft
Food and Beverage Cashier at Snow Biz VicksburgFood and Beverage Cashier at Snow Biz Vicksburg
Robert ScottRobert Scott
Officer at Vicksburg Police DepartmentOfficer at Vicksburg Police Department
Tametricia BrownTametricia Brown
Teacher at Vicksburg Warren School DistrictTeacher at Vicksburg Warren School District
Austin FisherAustin Fisher
Mechanic at Powerhouse Outdoor EquipmentMechanic at Powerhouse Outdoor Equipment
Tanner TurekTanner Turek
Laboratory Operations Intern at ElephasLaboratory Operations Intern at Elephas