Kayla Carpenter
Columbus,Ms
Summary
Dynamic professional with a rich background in program planning and customer service, notably at Conxion Gymnastics. Excelled in developing engaging activities and fostering growth, showcasing strong gymnastics coaching and interpersonal skills. Achieved significant improvements in student engagement and safety standards, demonstrating a commitment to excellence and a proactive approach to problem-solving.
Overview
9
9
years of professional experience
Work History
Rec Director
Conxion Gymnastics
01.2023 - 08.2023
- Collaborated with coaches, students, and administrators to run high-quality program.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Assessed student progress and provided feedback to improve technique and performance.
Private Nanny
Jessica Krause
08.2019 - 11.2020
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Played games, worked on puzzles, and read books to young children.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
Daycare Teacher
John Wades Karate And Gymnastic
05.2017 - 07.2019
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Implemented curriculum to enhance classes with learning-focused activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Managed classrooms of 10-15 students.
Hostess
Applebee's Grill + Bar
11.2018 - 05.2019
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Waitress
Red Lobster
01.2016 - 08.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Hostess
Guadalajara Grill
05.2014 - 05.2015
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Answered phone calls to take orders, give information and document reservations.
Education
Associate of Arts - Communications
Itawamba Community College
Fulton, MS05-2018
Skills
- Sports coaching
- Marketing and promotion
- Customer service skills
- Program planning
- Schedule management
- Daily reporting
- Policy implementation
- Age-appropriate activities
- Safety standards implementation
- Safety monitoring
Timeline
Rec Director
Conxion Gymnastics
01.2023 - 08.2023
Private Nanny
Jessica Krause
08.2019 - 11.2020
Hostess
Applebee's Grill + Bar
11.2018 - 05.2019
Daycare Teacher
John Wades Karate And Gymnastic
05.2017 - 07.2019
Waitress
Red Lobster
01.2016 - 08.2016
Hostess
Guadalajara Grill
05.2014 - 05.2015
Associate of Arts - Communications
Itawamba Community College
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