Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Maples

Lucedale

Summary

Dedicated Retail Sales Associate skilled in customer service, inventory management, and visual merchandising. Committed to enhancing product visibility and driving customer satisfaction through organized displays and efficient transaction processing.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Maples Outfitters
Lucedale
01.2024 - Current
  • Maintained organized displays to enhance product visibility.
  • Processed transactions using point-of-sale systems efficiently.
  • Assisted in inventory management and restocking shelves regularly.
  • Collaborated with team members to improve sales strategies.
  • Resolved customer inquiries and complaints professionally and promptly.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided product information and answered customer questions.

Education

High School Diploma -

George County High School
Lucedale, MS
05-2024

Skills

  • Customer service
  • Point-of-sale operation
  • Inventory management
  • Visual merchandising
  • Product knowledge
  • Customer relationship management

Timeline

Retail Sales Associate

Maples Outfitters
01.2024 - Current

High School Diploma -

George County High School
Kayla Maples