Kayla Sanderson

• Patrolled store departments to check for suspicious activities.
• Controlled reduction of loss inventory by protecting company assets.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Wrote reports outlining activities and results.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
• Improved store safety for employees and customers through regular risk assessments and hazard identification.
• Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
• Contacted local authorities and apprehended shoplifters.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
• Kept children between ages of 1 and 3 safe and secure with vigilant oversight.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Greeted customers and helped with product questions, selections, and purchases.

• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.