Kayleah Shults
Gulfport
Summary
Excellent communicator and dependable team player with strong understanding of goals. Adept at building relationships with customers, using power tools, along with animal handling and care. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
Work History
Wildlife Rescue Volunteer
Gulf Coast Wildlife Rehab
10.2022 - Current
- Contributed to improvements in animal handling techniques, minimizing risk of injury for both rescuers and wildlife.
- Educated the public on proper wildlife interaction, leading to a decrease in human-wildlife conflicts.
- Organized fundraising events to support ongoing rescue efforts, raising awareness and increasing donor engagement.
- Cleaned indoor and outdoor wildlife enclosures to prevent injury to animals, promote physical comfort and facilitate sanitation and servicing.
- Prepared meals and diets for animals using species-specific formulas and nourishment to aid in rehabilitation.
- Rearranged cages for enrichment, safety and to foster natural instincts by mimicking wild habitat.
- Streamlined animal intake procedures for improved efficiency and reduced stress on rescued wildlife.
- Assisted in administering medical care to injured animals, facilitating their successful rehabilitation and release.
- Assisted in rescues to treat sick, injured and orphaned wild animals.
- Provided compassionate care for distressed animals during the rehabilitation process, fostering trust and reducing recovery time.
- Administered medications and syringed and bottle fed infant animals to promote health and healing with goal of releasing back into wild.
- Monitored recovering animals closely for signs of improvement or complications, promptly addressing any concerns that arose.
- Collaborated with veterinarians in developing individualized treatment plans tailored to each animal''s specific needs.
Insurance Agent
Globe Life Liberty National
05.2024 - 11.2025
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
FRP Laminator
United States Marine Inc
08.2023 - 06.2024
- Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills when faced with challenges.
- Assisted in training new employees on laminating procedures, ensuring consistent results across the team.
- Repaired and removed pre-laminated waxed areas by applying new waxes and lacquers.
- Collaborated with cross-functional teams to ensure seamless integration of lamination processes into overall production plans.
- Kept detailed records of completed jobs, machine settings used, and any issues encountered during the lamination process for future reference or troubleshooting
- Completed all necessary documentation for each project, ensuring accurate tracking of materials used, production times, and quality control measures.
- Removed hulls and decks from molds.
- Cured materials by setting materials at room temperature, placing under heat lamps and baking in ovens.
- Sprayed chopped fiberglass, resins and catalysts onto prepared molds or dies, using pneumatic spray guns with chopper attachments.
Sales Associate
Champs Sporting Goods
03.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Diploma -
Harrison Central High School
Gulfport, MS05.2022
Skills
- Animal handling
- Medical treatment assistance
- Hand and power tools
- Production experience
- Documentation skills
- Customer service
- Problem-solving skills
Timeline
Insurance Agent
Globe Life Liberty National
05.2024 - 11.2025
FRP Laminator
United States Marine Inc
08.2023 - 06.2024
Wildlife Rescue Volunteer
Gulf Coast Wildlife Rehab
10.2022 - Current
Sales Associate
Champs Sporting Goods
03.2020 - 09.2021
Diploma -
Harrison Central High School
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