Kaylie Carroll
Saucier
Summary
Proven Shift Assistant at Great American Cookies, adept in fostering a positive work environment, reducing staff turnover, and ensuring safety protocols. Excels in customer service and staff development, with a knack for addressing concerns and boosting satisfaction. Skilled in multitasking and effective communication, I bring a track record of enhancing operational efficiency and team collaboration.
Overview
3
3
years of professional experience
Work History
Shift Assistant
Great American Cookies
08.2022 - Current
- Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
- Ensured safety protocols were consistently followed, contributing to a safe working environment for all staff members.
- Conducted regular evaluations of employee performance, identifying strengths and areas needing improvement for individual growth.
- Addressed customer concerns quickly and professionally, helping to maintain high levels of satisfaction among patrons.
Education
Bachelor Of Science - Biological Sciences
University of Southern Mississippi
Long Beach, MSAssociate Of Arts - Art
Mississippi Gulf Coast Community College
Perkinston, MS12.2024
Associate Of Science - Science
Mississippi Gulf Coast Community College
Perkinston, MS12.2024
Skills
- Customer service focus
- Workplace safety
- Staff training and development
- Employee motivation
- Sales support
- Scheduling expertise
- Strong leadership
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Team collaboration
- Machine operation
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Team collaboration and leadership
- Relationship building
- Safety procedures
- Operational efficiency
- Training and mentoring
- Delegation skills
- Flexible schedule
- Coordinating daily operations
- Team building
- Safety protocols
- Task prioritization
- Work Planning and Prioritization
- Worker training
- Safety management
- Self motivation
- Assigning work
- Coaching and mentoring
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Hiring and training
- Training and development
- Product assembly
- Goal setting
- Risk assessment
- Professionalism
- Interpersonal communication
- Continuous improvements
- Quality control
- Documentation and reporting
- Strategic planning
- Staff training
- Work area inspection
- Inventory control
- Staff supervision
- Time management abilities
- Continuous improvement
- Adaptability
Timeline
Shift Assistant
Great American Cookies
08.2022 - Current
Bachelor Of Science - Biological Sciences
University of Southern Mississippi
Associate Of Arts - Art
Mississippi Gulf Coast Community College
Associate Of Science - Science
Mississippi Gulf Coast Community College
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