Keandria Robinson
Sandy Hook
Summary
Adept at staff management and compassionate caregiving, I excel in roles requiring meticulous oversight and empathetic client interactions. At Forever Caring Personal Care Services, I enhanced PCA performance through targeted training, boosting service quality. My proficiency in CPR/First Aid and effective communication underpins my commitment to excellence in healthcare and client relationship management.
Overview
6
6
years of professional experience
Work History
Personal Care Attendant Supervisor
Forever Caring Personal Care Services
02.2023 - Current
- Supervisor the Personal Care Attendants no more than 20 full time PCA
- Perform supervised (worker is present) home visits with PCA to observe and evaluate job performance
- Perform unsupervised (worker is not present) visits in the person home or by phone biweekly to assure services and care are provided
- Plan, coordinate, and record ongoing in service training for the personal care attendants
- Work shift if a Personal Care Attendant is absent or unavailable to attend their work required shift
- Prepare, submit, or maintain appropriate records and reports
- Be accessible to PCA's for emergencies, case reviews, conferences, and problem solving
- Maintaining the regular routine activities of th PCS services program in the absence of the Director.
Personal Care Attendant
Two Wings Community Health Services
08.2021 - 12.2024
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Council on Aging Direct Worker
Council on Aging
08.2019 - 05.2022
- Oversees and administers daily operations of the Council on Aging Department, including monitoring programs and services for older adults. Identifies community needs, designs support services, and maintains resource lists
- Ensures compliance with local and state laws, manages budgets, and provides updates to the community.
- Supports the supervisor in managing daily operations, overseeing staff performance, and maintaining a safe work environment.
- Assists in hiring, training, and evaluating staff, resolving conflicts, and ensuring compliance with company policies. Provides administrative support and helps in decision-making processes.
- Delivering services like meals, transportation, social activities, and health education programs to senior citizens within the community
- Ensuring that services are delivered efficiently and meet the needs of the elderly population
- Conduct intake assessment for new clients and their needs and develop individualized service plan
Education
Register Nurse
Southern University And A&M College
Baton Rouge, LA12-2025
High School Diploma -
Varnado High School
Angie, LA05-2019
Skills
- Training and mentoring
- Client relationship management
- Staff management
- Compassionate caregiving
- CPR and First Aid Certified
- Goal oriented
- Effective Communication
Timeline
Personal Care Attendant Supervisor
Forever Caring Personal Care Services
02.2023 - Current
Personal Care Attendant
Two Wings Community Health Services
08.2021 - 12.2024
Council on Aging Direct Worker
Council on Aging
08.2019 - 05.2022
Register Nurse
Southern University And A&M College
High School Diploma -
Varnado High School
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