Keira Jones
Brandon
Summary
Talented worker bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Soulshine Pizza Factory
01.2026 - Current
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu knowledge and service protocols.
- Managed multiple tables efficiently, enhancing overall guest experience.
- Resolved customer complaints promptly, maintaining positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Fulfillment Associate-Seasonal
Target
10.2025 - 12.2025
- Oversaw daily fulfillment operations, ensuring timely and accurate order processing.
- Trained new associates on safety protocols and operational procedures for efficiency.
- Managed inventory levels, optimizing stock availability to meet customer demand.
- Collaborated with team members to streamline workflows, enhancing overall productivity.
Kitchen Lead
Shaggy's On The Rez
02.2023 - 09.2025
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Streamlined meal preparation processes, resulting in reduced wait times for customers.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Stocked and rotated food items according to expiration dates.
Server
Shaggys On The Rez
02.2023 - 09.2025
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Shoe Sales Associate
Shoe Station
09.2022 - 02.2023
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain a clean, visually appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
Hospitality Team Member
Chick-fil-A
07.2021 - 09.2022
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Restocked and organized merchandise in front lanes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree -
Holmes Community College
Goodman, MS05.2026
High School Diploma -
Northwest Rankin High School
Flowood, MS05.2023
Associate of Arts -
Holmes Community College
Goodman, MS05.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Problem-solving
- Teamwork and collaboration
- Time management
Timeline
Server
Soulshine Pizza Factory
01.2026 - Current
Fulfillment Associate-Seasonal
Target
10.2025 - 12.2025
Kitchen Lead
Shaggy's On The Rez
02.2023 - 09.2025
Server
Shaggys On The Rez
02.2023 - 09.2025
Shoe Sales Associate
Shoe Station
09.2022 - 02.2023
Hospitality Team Member
Chick-fil-A
07.2021 - 09.2022
High School Diploma -
Northwest Rankin High School
No Degree -
Holmes Community College
Associate of Arts -
Holmes Community College