Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keisha Fountain

Lake,MS

Summary

Detail-oriented Shipping and Receiving Clerk at Peco Foods, recognized for enhancing order accuracy and reducing shipping errors through meticulous inspection and effective communication. Proficient in inventory management and relationship building, I consistently ensured timely deliveries while fostering strong vendor partnerships to optimize logistics operations.

Overview

22
22
years of professional experience

Work History

Shipping and Receiving Clerk

Peco Foods
07.2014 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
  • Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
  • Updated inventory management software, enabling more accurate tracking of stock levels and movements.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Conducted research to address shipping errors and packaging mistakes.
  • Handled day-to-day shipping and receiving overseeing more than 20 packages per day.

Manager's Assistant

Farplace Restaurant
08.2003 - 03.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Education

General Studies

Lake High School
Lake, MS
05-2000

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Teamwork and cooperation
  • Effective communication
  • Punctual and reliable
  • Inventory management
  • Labeling accuracy
  • Relationship building
  • Shipment tracking
  • Shipping documentation
  • Load planning
  • Delivery scheduling
  • Materials transportation
  • US Driver's license
  • Invoice reconciliation
  • Records management
  • Export compliance regulations
  • Verbal and written communication
  • Organization and prioritization
  • Data entry
  • Task prioritization
  • Product knowledge
  • Equipment troubleshooting
  • Shipping and receiving tracking
  • Receiving procedures
  • Shipping label preparation
  • Freight coordination
  • Freight claims processing
  • Problem-solving
  • Shipment inspection
  • Critical thinking
  • Basic mathematics
  • Inventory counts
  • Data documentation
  • Microsoft office
  • Customer relations
  • Shipping coordination
  • Data recording
  • Work order following
  • Clear communication
  • Document preparation
  • Order checking
  • Shipment planning

Timeline

Shipping and Receiving Clerk

Peco Foods
07.2014 - Current

Manager's Assistant

Farplace Restaurant
08.2003 - 03.2024

General Studies

Lake High School

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Keisha Fountain