Keisha Fountain
Lake,MS
Summary
Detail-oriented Shipping and Receiving Clerk at Peco Foods, recognized for enhancing order accuracy and reducing shipping errors through meticulous inspection and effective communication. Proficient in inventory management and relationship building, I consistently ensured timely deliveries while fostering strong vendor partnerships to optimize logistics operations.
Overview
22
22
years of professional experience
Work History
Shipping and Receiving Clerk
Peco Foods
Sebastopol, MS
07.2014 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Updated inventory management software, enabling more accurate tracking of stock levels and movements.
- Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
Manager's Assistant
Farplace Restaurant
Forest, MS
08.2003 - 03.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
General Studies
Lake High School
Lake, MS05-2000
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Effective communication
- Punctual and reliable
- Inventory management
- Labeling accuracy
- Relationship building
- Shipment tracking
- Shipping documentation
- Load planning
- Delivery scheduling
- Materials transportation
- US Driver's license
- Invoice reconciliation
- Records management
- Export compliance regulations
- Verbal and written communication
- Organization and prioritization
- Data entry
- Task prioritization
- Product knowledge
- Equipment troubleshooting
- Shipping and receiving tracking
- Receiving procedures
- Shipping label preparation
- Freight coordination
- Freight claims processing
- Problem-solving
- Shipment inspection
- Critical thinking
- Basic mathematics
- Inventory counts
- Data documentation
- Microsoft office
- Customer relations
- Shipping coordination
- Data recording
- Work order following
- Clear communication
- Document preparation
- Order checking
- Shipment planning
Timeline
Shipping and Receiving Clerk
Peco Foods
07.2014 - Current
Manager's Assistant
Farplace Restaurant
08.2003 - 03.2024
General Studies
Lake High School