Keith Duncan
Tupelo
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
20
20
years of professional experience
Work History
Subrogation Analyst
The Rawlings Group
05.2021 - Current
- Investigated intricate accident scenarios using expert knowledge in liability laws to establish fault accurately, leading to higher recovery amounts.
- Assisted in developing departmental policies and procedures, ensuring compliance with state regulations and client requirements.
- Reduced litigation costs by effectively evaluating liability and pursuing alternative dispute resolution methods when appropriate.
- Collaborated with legal teams to prepare comprehensive documentation for litigation proceedings, resulting in favorable judgments for clients.
- Optimized workflow efficiency by utilizing advanced software tools to organize large volumes of data, improving overall case management capabilities.
- Exhibited strong analytical skills in evaluating claim files for potential third-party liability exposure, significantly reducing financial losses for clients.
Regional Supervisor
Administrative Office of the Courts
07.2018 - 05.2021
- Oversaw the recruitment process to ensure the hiring of top talent in alignment with company objectives.
- Improved regional performance by implementing streamlined processes and efficient management strategies.
- Fostered a positive working environment through proactive conflict resolution measures and consistent recognition of staff achievements.
- Developed strong working relationships with local service providers to enhance support options for defendants under supervision.
- Supported judicial decision-making by providing clear and concise pretrial reports outlining relevant information about defendants'' background, risks, and needs.
- Assisted other staff members in their duties as needed, fostering a supportive work environment conducive to continuous improvement.
Aviation Operations Sergeant
United States Army
02.2005 - 06.2018
- Strengthened relationships with international partners during joint exercises by assisting in the coordination of shared aviation assets and resources.
- Played a crucial role in disaster relief efforts by coordinating aviation support for affected communities during natural disasters or other crises.
- Supported successful missions through diligent coordination of flight plans, routes, and schedules.
- Ensured regulatory compliance by maintaining accurate records of flight logs, equipment inventory, and maintenance updates.
- Sped up decision-making processes during high-pressure situations by providing timely intelligence briefings to senior leadership before critical missions took place.
- Increased mission readiness with consistent maintenance checks and adherence to operational standards.
- Improved overall unit performance through active participation in professional development opportunities, sharing knowledge with colleagues upon return from courses or conferences.
Education
Bachelor of Science - Criminal Justice
Strayer University
Nashville, TN01-2025
Skills
- Organizational leadership
- Business process improvement
- Operations management
- Strategic planning
- Project management
- Business analysis
- Human resources management
- Problem-solving
- Time management
- Leadership and people development
Timeline
Subrogation Analyst
The Rawlings Group
05.2021 - Current
Regional Supervisor
Administrative Office of the Courts
07.2018 - 05.2021
Aviation Operations Sergeant
United States Army
02.2005 - 06.2018
Bachelor of Science - Criminal Justice
Strayer University
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