Kelly Fisher
Canton
Summary
Experienced in customer service roles, adept at handling service billing calls, complaints, and providing web support. Demonstrated ability to assist customers with cost estimates and benefits inquiries while maintaining a focus on effective communication. Background includes security experience, ensuring safety for youth, which highlights strong interpersonal skills and a commitment to service. Proficient in utilizing mobile devices for customer interactions and support.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Kaiser Permanente
California
01.2020 - 12.2023
- Handle service billing calls , complaints, cost estimates , web support , benefits and chat support
Youth Care Worker
Hastings Youth Academy
Hastings
02.2019 - 06.2020
- Provided security for the youth
Fire Watch
Seminole Electric
Palatka
01.2018 - 10.2019
- I secured other workers safety
Crew Member
McDonald's
Gainesville
11.2015 - 12.2016
Production Line Worker/ material handler
Georgia Pacific Paper
Palatka
03.2014 - 11.2015
- Forklift operate, order puller , load rebar on trailers, unload trucks, loading carton materials
sales associate
goodys
Palatka
01.2013 - 09.2015
- Cashier, stocking , assembly , customer service, part time
Housekeeper/ front desk clerk
Extended Stay America
Gainesville
02.2013 - 03.2014
- Va cum , dishes, sweeping, laundry, cleaning bathrooms , customer service
Assistant Manager
taco bell
Gainesville
06.2010 - 08.2012
- Cashier , customer service
Call Center Representative
Alorica
Palatka
03.2005 - 06.2011
- Assisted customers with their accounts
Production Worker
Hydro aluminum
Saint Augustine
06.2007 - 11.2010
- Production line , press operation for 6" aluminum extrusion
Cargeiver
Combs Health Care
Palatka
05.2004 - 02.2007
- Transportation , cleaning , giving medicine , laundry , preparing meals
Education
High school or equivalent -
ccjhs
Skills
- Customer Service
- Forklift certified
- Warehouse Experience
- Pallet Jack
- Shipping & Receiving
- Forklift
- Materials Handling
- Order Picking
- Meal Preparation
- Load & Unload
- RF Scanner
- Home Care
- Laundry
- Packaging
- Cleaning Experience
- Order Picker
- Cold calling
- Sales
- Mobile devices
- Store management
- Cash register
- Hotel experience
- Front desk
- Security
Certification
- Driver's License
- First Aid, 03/18, Present
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Customer Service Representative
Kaiser Permanente
01.2020 - 12.2023
Youth Care Worker
Hastings Youth Academy
02.2019 - 06.2020
Fire Watch
Seminole Electric
01.2018 - 10.2019
Crew Member
McDonald's
11.2015 - 12.2016
Production Line Worker/ material handler
Georgia Pacific Paper
03.2014 - 11.2015
Housekeeper/ front desk clerk
Extended Stay America
02.2013 - 03.2014
sales associate
goodys
01.2013 - 09.2015
Assistant Manager
taco bell
06.2010 - 08.2012
Production Worker
Hydro aluminum
06.2007 - 11.2010
Call Center Representative
Alorica
03.2005 - 06.2011
Cargeiver
Combs Health Care
05.2004 - 02.2007
High school or equivalent -
ccjhs