Kelsey Bates
Bogue Chitto
Summary
Dedicated animal care professional with extensive experience at Kim’s Pawfect Pooches, LLC. Skilled in grooming techniques and customer service, I excelled in building lasting relationships with clients while ensuring the health and safety of pets. My proactive approach and strong communication skills contributed to a welcoming environment for both animals and their owners.
Overview
5
5
years of professional experience
Work History
Brusher bather
Kim’s pawfect pootches, LLC
Bogue Chitto
04.2020 - Current
- Communicated with pet owners about services offered and scheduling appointments.
- Documented each dog's grooming preferences for future visits accurately.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Cared for pets during owners' absences.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Walked dogs while enforcing good behavior and manners.
- Bathed large number of animals during each shift.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Bathed animals using appropriate shampoos, conditioners, and tools.
- Administered medications prescribed by veterinarian prior to bath if necessary.
- Dried animals using towels, blow dryers, brushes, and combs.
- Inspected animals for fleas or other parasites before beginning bathing process.
- Educated customers about proper care techniques for their pet's coat type.
- Applied flea treatments as needed per customer request or veterinarian recommendation.
- Ensured that all equipment was properly sanitized between each use.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Played with dogs and cats to maintain socialization and reduce stress.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Administered medications to animals.
- Scheduled grooming and veterinary appointments for animals.
Education
Mia Academy
Menlo Park, CA01-2027
Skills
- Animal care
- Customer service
- Communication skills
- Problem solving
- Time management
- Organizational skills
- Appointment scheduling
- Coat conditioning
- Ear cleaning
- Gentle handling
- Grooming tools maintenance
- Safe restraint methods
- Animal behavior
- Pet grooming
- Nail trimming
- Sanitary trims
- Shampoo application
- De-shedding treatments
- Clipper skills
- Paw pad care
- Scissor skills
- Animal handling
- De-matting techniques
- Basic accounting
- Animal transportation
- Animal Research Methods
- Feeding
- Time management abilities
- Work prioritization
- Prepare food
References
References available upon request.
Timeline
Brusher bather
Kim’s pawfect pootches, LLC
04.2020 - Current
Mia Academy