Kelsey Delk
Moselle
Summary
Accomplished Loan Officer and General Manager with a proven track record at Pine Belt Credit, adept in financial advising and fostering strong client relations. Skilled in database management and relationship building, I've significantly enhanced loan processing efficiency and sales profitability. Renowned for attention to detail and a customer service-focused approach, I consistently exceed financial goals and client expectations.
Overview
5
5
years of professional experience
Work History
Loan Officer
Pine Belt Credit
03.2024 - Current
- Collected payments from clients in a timely and efficient manner.
- Handled financial transactions with precision to ensure accurate management of monetary resources.
- Completed essential paperwork to ensure accurate and timely loan processing.
- Utilized computer systems to process loan applications efficiently.
- Processed bankruptcy paperwork efficiently, ensuring compliance with regulatory standards.
General Manager
Wards
05.2020 - 10.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Child Care - Child Care
Penn Foster Career School
Scranton, PA05.2021
Skills
- Database management
- Documentation review
- Relationship building and management
- Sales expertise
- Financial advising
- Client relations
- Customer service-focused
- Loan servicing
- Consumer lending
- Financial services
- Cash handling
- Banking
- Financial counseling
- Credit
- Document analysis
- Loans
- Friendly
- Reliable
- Typing number wpm
- Equifax application engine
- Customer service
- Attention to detail
- Credit history review
- Data entry
- Collections management
- Financial history analysis
Timeline
Loan Officer
Pine Belt Credit
03.2024 - Current
General Manager
Wards
05.2020 - 10.2023
Child Care - Child Care
Penn Foster Career School
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