Kelsey Statser
Centennial Gardens
Hernando
1
Certification
16
years of professional experience
Organized and detail-oriented administrative professional with 10+ years of experience in office operations, property management, leasing administration, customer relations, documentation management, vendor coordination, and team support. Skilled in managing confidential records, coordinating daily operations, processing documentation, resolving customer concerns, and supporting organizational goals. Recognized for strong communication, problem-solving abilities, and exceptional attention to detail.
Work History
Assistant Property Manager
5 Years 6 Months- Provide administrative support for daily office operations, including resident records, reporting, documentation, and account management.
- Process renewals, commissions, move-out charges, delinquent accounts, and financial documentation with accuracy.
- Review and verify income documentation, rental history, and confidential applicant information.
- Coordinate vendors, service requests, inspections, and unit readiness while supporting budget-conscious decisions.
- Maintain professional communication with residents, vendors, and internal teams to ensure efficient issue resolution.
- Support office staff through training, workflow coordination, and daily operational guidance.
- Manage compliance documentation, delinquency processes, and legal filing procedures.
Leasing Manager
1 Year- Managed leasing operations while supporting team performance, customer service standards, and occupancy goals.
- Supervised leasing staff, assisted with training, and monitored daily workflow.
- Processed applications, verified documentation, managed renewals, and maintained accurate resident records.
- Coordinated inspections, resident communication, and administrative reporting.
Senior Leasing Manager
2 Years- Supported leasing operations through documentation management, applicant processing, and resident communication.
- Prepared leases, maintained organized files, conducted inspections, and ensured move-in readiness.
- Assisted team members in meeting leasing goals and maintaining excellent customer service.
Leasing Agent
2 Years- Prepared lease documents, maintained resident files, conducted tours, and supported move-in processes.
- Communicated professionally with prospects and residents through phone, email, and in-person interactions.
Breakfast Manager / Front Counter Team Member
5 Years- Promoted to Breakfast Manager after demonstrating strong leadership and operational skills.
- Managed daily operations, trained employees, verified cash accuracy, and provided excellent customer service.
Education
High School Diploma
Skills
Administrative Support
Office Operations
Document Management
Data Entry & Reporting
Customer Service
Microsoft Office Suite
Scheduling & Coordination
Record Keeping
Vendor Management
Income Verification
Compliance Documentation
Account Management
Team Leadership
Confidential Information Handling
Certification
- Fair Housing Certifications
- Completed Fair Housing compliance training covering equal opportunity requirements, resident rights, and compliant leasing practices.
Awards & Recognition
Apartment Association of Greater Memphis, Assistant Property Manager of the Year — 300+ Units, 2023 | 2024 | 2025
Timeline
Assistant Property Manager
Centennial Gardens
01.2021 - CurrentRead More
Leasing Manager
Fieldstone Apartments
01.2020 - 01.2021Read More
Senior Leasing Manager
Fieldstone Apartments
01.2018 - 01.2020Read More
Leasing Agent
Fieldstone Apartments
01.2016 - 01.2018Read More
Breakfast Manager / Front Counter Team Member
Danver’s
01.2011 - 01.2016Read More
Center Hill High School
High School Diploma
Read More