Kendal Stacks
Tupelo
Summary
Dedicated student with over 4 years of customer service and hospitality experience, demonstrating strong communication skills and the ability to thrive in fast-paced environments. Currently pursuing a career in Health Information Technology, with a focus on gaining hands-on experience through internships and healthcare-related roles. Core competencies include customer engagement, problem-solving, and adaptability.
Overview
4
4
years of professional experience
Work History
Server
Bulldog Burgers
Tupelo
07.2023 - Current
- Provide excellent customer service in fast-paced dining environment.
- Provide exceptional service to high volume of daily customers.
- Handle money transactions accurately while following company procedures for handling cash payments.
Internship Student
Traceway Retirement Community
Tupelo
08.2022 - 05.2024
- Greeted visitors warmly and directed them to appropriate personnel.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Processed mail and packages, ensuring timely delivery to recipients.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Server, Host
Cracker Barrell
Tupelo
03.2021 - 05.2023
- Provided exceptional customer service to ensure a welcoming dining experience.
- Trained new team members on service standards and restaurant protocols.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
High School Diploma -
Saltillo High School
Saltillo 12-2022
Associate of Arts - General Studies
Itawamba Community College
Tupelo, MS05-2025
Associate of Applied Science - Health Information Technology
Itawamba Community College
Tupelo05-2027
Skills
- Customer service
- Money handling
- Team collaboration
- Complaint resolution
- Problem solving
- Time management
- Effective communication
- Multitasking and organization
- Performance improvement
- Positive and professional
Accomplishments
- Tiger Achiever Program Recognition – Recognized throughout middle school for consistent involvement in food drives, community clean-ups, and service activities.
- Community Service Contributions – Supported Keels on Wheels fundraising events, helping raise money through organized yard sales.
- Healthcare Internship Success – Completed a 7-month internship at Traceway Retirement Home, contributing to resident services and community programs like Meals on Wheels.
- English Honor Society, ICC – Member, recognized for academic achievement in English and writing.
Timeline
Server
Bulldog Burgers
07.2023 - Current
Internship Student
Traceway Retirement Community
08.2022 - 05.2024
Server, Host
Cracker Barrell
03.2021 - 05.2023
High School Diploma -
Saltillo High School
Associate of Arts - General Studies
Itawamba Community College
Associate of Applied Science - Health Information Technology
Itawamba Community College
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