Lead Tax Examiner
Internal Revenue Service, IRS
Memphis, TN
11.2023 - 12.2024
- Supervised tax examination processes to ensure compliance with federal regulations.
- Analyzed complex tax returns and identified discrepancies for resolution.
- Mentored junior examiners on procedural best practices and effective investigation techniques.
- Developed training materials to enhance staff understanding of tax laws and examination procedures.
- Resolved escalated taxpayer inquiries, fostering positive relationships and enhancing service experience.
- Collaborated with cross-functional teams to streamline workflows and improve efficiency in case processing.