Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keneisha Johnson

Biloxi

Summary

I’m a highly organized, certified administrative professional with ten years of experience providing financial and health services support to legitimate health and banking institutions. I’ve demonstrated success in creating processes that boost operational efficiency. Adept at streamlining office operations and maintaining excellent communication with diverse teams. I’m currently CPR certified as well as a certified Mental Health Assistant.

Overview

17
17
years of professional experience

Work History

Patient Registration Coordinator

New Seasons
02.2022 - Current
  • Insurance verification
  • Patient Intake

Sales Lead

Dollar General
01.2019 - 02.2022
  • Cash handling
  • POS systems
  • Stocking
  • Opening/Closing Store

Service Advocate

Florida Blue
05.2016 - 06.2019
  • Claims Reprocessing
  • Billing and payments
  • Reinstatements
  • Provider Portal
  • Prior Authorization

SOS/Credit Coordinator

Lowe's Home Improvement
06.2014 - 01.2016
  • Credit promotions
  • Handling consumer and business credit accounts
  • Processing credit applications

Sales Associate

Stream Global
01.2012 - 11.2013
  • Placing Orders
  • Processing Payments
  • Cash Reconciliations

Customer Service Representative

Sitel
03.2008 - 11.2011
  • Handled service and warranty inquiries from customers via email
  • Provided Technical support
  • Processing account upgrades and billing payments

Education

Associate of Business Management -

Everest University
Orlando, FL

Skills

  • Prior Authorization
  • Human Resources
  • HIPAA and Health Services
  • Customer Services
  • Leadership
  • Business Communication
  • Strategic Planning for Business
  • Cash Reconciliations

Timeline

Patient Registration Coordinator

New Seasons
02.2022 - Current

Sales Lead

Dollar General
01.2019 - 02.2022

Service Advocate

Florida Blue
05.2016 - 06.2019

SOS/Credit Coordinator

Lowe's Home Improvement
06.2014 - 01.2016

Sales Associate

Stream Global
01.2012 - 11.2013

Customer Service Representative

Sitel
03.2008 - 11.2011

Associate of Business Management -

Everest University
Keneisha Johnson