KESIA BROWN
Southaven
Summary
Experienced Medical Assistant with a strong background in blood collection and testing , ensuring adherence to regulatory standards. Demonstrated success in improving patient care through effective communication and attention to detail. Proficient in patient scheduling and record management, leading to enhanced operational efficiency and increased patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT/PHLEBOTOMIST
Oak Street Health
Memphis
01.2022 - Current
- Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases and enter findings into computer.
- Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.
- Analyze and record test data to issue reports that use charts, graphs, or narratives.
- Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Authorize drug refills and provide prescription information to pharmacies.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Perform routine laboratory tests and sample analyses.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Change dressings on wounds.
- Set up medical laboratory equipment.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
MEDICAL ASSISTANT
Medical Assistant
Memphis
01.2017 - 12.2021
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Authorize drug refills and provide prescription information to pharmacies.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Perform routine laboratory tests and sample analyses.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Change dressings on wounds.
- Set up medical laboratory equipment.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Collect fluid or tissue samples, using appropriate collection procedures.
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
- Document route of specimens from collection to laboratory analysis and diagnosis.
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Explain fluid or tissue collection procedures to patients.
- Match laboratory requisition forms to specimen tubes.
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.
- Administer subcutaneous or intramuscular injects, in accordance with licensing restrictions.
- Calibrate or maintain machines, such as those used for plasma collection.
- Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
- Enter patient, specimen, insurance, or billing information into computer.
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Complete insurance or other claim forms.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Arrange hospital admissions for patients.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
FRONT/BACK MEDICAL ASSISTANT
Norwood Family Eye Care
Memphis
10.2016 - 01.2017
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Complete insurance or other claim forms.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Show patients to examination rooms and prepare them for the physician.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Examine eyes, using observation, instruments and pharmaceutical agents, to determine visual acuity and perception, focus and coordination and to diagnose diseases and other abnormalities such as glaucoma or color blindness.
- Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.
- Analyze test results and develop a treatment plan.
- Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors.
Education
Medical Assistant -
REMINGTON COLLEGE
Memphis, TN05.2009
Biology -
UNIVERSITY OF MEMPHIS
Memphis, TN08.2006
High School Diploma -
TREADWELL HIGH SCHOOL
Memphis, TN05.2005
Some College (No Degree) - Nursing
South College
Nashville, TNSkills
- Blood collection and testing
- Vital signs assessment
- Medication administration
- Patient scheduling and record management
- Laboratory testing and infection control
- Regulatory compliance
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Patient education and support
- Problem solving
- Supply restocking
- Patient progress monitoring
Certification
- BLS
- NRCMA
References
References available upon request.
Timeline
MEDICAL ASSISTANT/PHLEBOTOMIST
Oak Street Health
01.2022 - Current
MEDICAL ASSISTANT
Medical Assistant
01.2017 - 12.2021
FRONT/BACK MEDICAL ASSISTANT
Norwood Family Eye Care
10.2016 - 01.2017
Medical Assistant -
REMINGTON COLLEGE
Biology -
UNIVERSITY OF MEMPHIS
High School Diploma -
TREADWELL HIGH SCHOOL
Some College (No Degree) - Nursing
South College