Kevin MacDonald
Southaven
Summary
Dedicated professional with strong skills in customer service, problem-solving, and teamwork. Proven ability to train others and improve operations in fast-paced environments.
Results-driven manager with over a decade of experience in the retail sector. Expertise in training staff, fostering collaboration, and enhancing customer service. Committed to driving team efficiency and operational excellence.
Overview
14
14
years of professional experience
Work History
ATL Production
Goodwill
Southaven, MS
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Since working at Goodwill I have learned so much and still continue to grow and learn each day. Since I have started working for Goodwill I have had the privilege of helping at other stores as well as even training new management. To me it's an honor to be able to go to stores and to be trusted to tackle all the new challenges that brings. I think with those experiences and my passionate hard work ethic, that this new position would be a great fit for me.
- I have a strong passion for helping people in need.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Produce Manager
Kroger
North Little Rock, AR
08.2012 - 01.2025
- I did so much with my Produce Manager time at Kroger. I excelled at my own department numbers and because of that I was even named the district trainer for my area for produce. I would often travel and was called on to assist at other stores alot. Sometimes that would mean long distances and alot of times, longer hours and harder work. I really loved getting to go around and getting to share my knowledge with others. Also putting myself in all those different scenarios definitely helped me to even better myself in different areas.
- Managed inventory levels to ensure optimal product availability and reduce waste.
- Oversaw team operations, fostering a collaborative environment to enhance productivity.
- Implemented new merchandising strategies to improve product visibility and sales performance.
- Trained and mentored staff on best practices for produce handling and customer service.
- Analyzed sales data to forecast demand and adjust ordering processes accordingly.
- Ensured compliance with safety and sanitation standards throughout the department.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Education
High School Diploma -
West Campus
North Little Rock, ARSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Critical thinking
- Decision-making
- Problem resolution
- Organization and time management
- Calm under pressure
Timeline
ATL Production
Goodwill
01.2025 - Current
Produce Manager
Kroger
08.2012 - 01.2025
High School Diploma -
West Campus