Kiandra Trotter
Vossburg,MS
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant/Receptionist
Outreach Health Services
06.2023 - Current
- Greet more than 35 patients daily, prepare them for exams, and assess and record vital signs.
- Administer injections and medications as directed by physicians.
- Prepare and maintain supplies for exam rooms.
- Managed appointment scheduling, optimizing clinic workflow and reducing patient wait times.
- Processed insurance claims and verified patient coverage to facilitate billing operations.
- Maintained electronic health records system, ensuring data integrity and compliance with regulations.
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted physicians with patient examinations, ensuring accurate documentation of medical histories.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Assembly Line Worker
Howards Industry
01.2017 - 01.2022
- Completed component assembly with minimal supervision to meet deadlines.
- Completed accurate assembly work by positioning and aligning components.
- Used established assembly instructions to complete jobs.
- Operated assembly line machinery to produce high-quality components efficiently.
- Collaborated with team members to streamline workflows, reducing downtime between tasks.
- Maintained a clean and organized work environment to promote safety and compliance standards.
Education
Medical Assisting -
MedDoc
Ridgeland, MS01.2023
High School Diploma -
Quitman High School
Quitman, MS05.2018
Skills
- First aid/CPR
- Adhere to HIPAA
- Check and monitor vital signs
- Assess a patient’s symptoms
- Diagnose conditions and provide appropriate treatment
- Administer medical treatments
- Interpret lab results
- Develop treatment plans as needed
- Healthcare industry
- Patient check-in and check-out
- Initiative-taking
- Medical office procedures
Timeline
Medical Assistant/Receptionist
Outreach Health Services
06.2023 - Current
Assembly Line Worker
Howards Industry
01.2017 - 01.2022
Medical Assisting -
MedDoc
High School Diploma -
Quitman High School