Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kiara Ammons

Jackson

Summary

Dynamic manager with a proven track record at Dollar General, excelling in team leadership and customer service. Enhanced product quality through rigorous control procedures, reducing complaints significantly. Skilled in time management and complex problem-solving, fostering positive relationships and driving employee engagement for optimal performance.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

3
3
years of professional experience

Work History

Manager

Dollar General
05.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Representative

Alorica
02.2023 - Current
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Sales Associate

Dollar General
01.2023 - 03.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

High School Diploma -

Saginaw High School
Saginaw, MI
06-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Relationship building

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Manager

Dollar General
05.2024 - Current

Representative

Alorica
02.2023 - Current

Sales Associate

Dollar General
01.2023 - 03.2024

High School Diploma -

Saginaw High School

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Kiara Ammons