Patricia Mack
Raymond
Summary
Dynamic Case Manager with extensive experience at Hinds Behavioral Health, adept at problem-solving and relationship building. Successfully coordinated individualized care plans, enhancing client recovery and well-being. Skilled in case documentation and critical thinking, I effectively navigated complex client needs, ensuring access to essential resources and fostering collaboration among multidisciplinary teams.
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
46
46
years of professional experience
Work History
Case Manager
New Way Mississippi Inc
10.2023 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Conducted comprehensive assessments to identify client strengths and service requirements.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Case Manager
Hinds Behavioral Health
01.1979 - 12.2014
- Coordinated care plans ensuring alignment with client needs and organizational policies.
- Conducted comprehensive assessments to identify client strengths and service requirements.
- Facilitated communication between clients, families, and multidisciplinary teams to enhance service delivery.
- Monitored client progress and adjusted care strategies based on evolving needs and feedback.
- Developed individualized treatment goals in collaboration with clients to promote recovery and well-being.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Education
Bachelor of Science - Health Physical Education And Recreation
University of Illinois
Illinois City, IL05-1975
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Documentation and reporting
- Relationship building
- Decision-making
- Conflict resolution
- Case planning
- Critical thinking
Languages
English
Full Professional
Timeline
Case Manager
New Way Mississippi Inc
10.2023 - Current
Case Manager
Hinds Behavioral Health
01.1979 - 12.2014
Bachelor of Science - Health Physical Education And Recreation
University of Illinois
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