Kimberly Barry
Purvis
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager at Circle K, excelling in inventory management and team leadership. Proven track record of transforming retail environments and enhancing customer satisfaction through innovative sales strategies and quality control measures. Adept at problem-solving and maintaining high standards in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Store Manager
Circle K
Nashville
10.2023 - 02.2024
- Ordered supplies from vendors as needed while monitoring costs closely.
- Transformed unkempt, dusty store into sparkling clean, inviting retail showcase and inspired and incentivized team to continually maintain immaculate environment.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Implemented quality control measures to uphold company standards.
- Marketed products creatively and equipped team to innovatively upgrade product displays for clarity and appeal and to upsell based on expressed customer needs.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Oversaw food and beverage operations in line with health code standards and good practices for consumer safety.
General Manager/Director of Catering
Zaxbys Resturant
Jackson
03.2020 - 10.2023
- Provided exceptional customer service by anticipating guest needs before they arise.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
Dispatcher
Clays Transport
Brookhaven
10.2019 - 09.2021
- Dispatched drivers to meet daily delivery needs for company customers.
- Managed daily delivery and work schedules to maximize coverage.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Recorded and maintained files or records of customer requests, work or services performed.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Arranged for repairs to restore service and schedules.
Restaurant Owner
Cucina Enoteca
Magee
05.2017 - 09.2019
- Managed food preparation, guest interaction, quality control and customer relations.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Delegated work to staff, setting priorities and goals.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Skills
- Inventory management
- Visual merchandising
- Customer service
- Quality control
- Supply restocking
- Team leadership
- Food safety
- Budget management
- Menu development
- Sales strategies
- Communication skills
- Route optimization
- Problem solving
- Professionalism
- Driver communication
- Dispatch software
- Organizational skills
- Maintain records
- Multitasking capacity
- Coordinating urgent deliveries
- Time management abilities
Timeline
Store Manager
Circle K
10.2023 - 02.2024
General Manager/Director of Catering
Zaxbys Resturant
03.2020 - 10.2023
Dispatcher
Clays Transport
10.2019 - 09.2021
Restaurant Owner
Cucina Enoteca
05.2017 - 09.2019
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