Collected blood samples from patients using established protocols and techniques.
Ensured accurate labeling and documentation of specimens for laboratory processing.
Trained and mentored junior phlebotomists on best practices and safety standards.
Implemented process improvements that enhanced efficiency in specimen collection workflows.
Maintained compliance with hospital policies and regulatory requirements for blood collection.
Managed inventory of phlebotomy supplies, ensuring availability for daily operations.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Asst. Manager
Advance America
01.2019 - 04.2023
I help customers get loans, do collections, do daily bank transactions
Managed opening and closing store
Act as customer service representative
Managed daily reports of transactions
Handled all team member scheduling
Enforced company policies and procedures
Notary for title work
Office Employee/ Office Manager
Speedee Cash
10.2017 - 07.2018
Day to day operation, collections, legals, daily balance of the office, helped customers with loans
Branch Manager
Powell Industry Family Check Advance
09.2016 - 10.2017
Managed opening and closing times, made bank deposits, paid bills through quick book, did legal judgement and garnishments. Wrote new customers
Manager
Tommy Brooks Oil T-Mart
01.2016 - 09.2016
Managed all actives of store, did ordering and receiving, made schedule to run the store, Balanced daily cash deposits. Assembled in-store marketing displays.