Kimberly Lynch
Ocean Springs
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in a customer service role.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Clark Oil
Ocean Springs, MS
03.2004 - 12.2004
- Ran register, stocked shelves, made night deposits, answered phone, assisted vendors (making sure orders were correct), faxed documents, cleaned and assisted customers.
Wal-Mart Cashier
Walmart
Ocean Springs, MS
05.2003 - 11.2003
- Ran register, assisted customers and cleaned assigned areas.
Server/Cashier
steakhouse
Escatawpa, MS
06.2002 - 08.2002
- Cook, serve customers, clean, answered phone, and ran register.
Cashier
Chevron
Bay Saint Louis, MS
04.2001 - 08.2001
- Ran register, cleaned, stocked and, light office duties.
Cashier
Fort ramsey
Vancleave, MS
01.2001 - 04.2001
- Opened store, ran register, cleaned, office duties and made food.
Education
Medical Assisting - Some college
Virginia College-Biloxi
Biloxi, MSGED - High school diploma or GED
MGCCC
Gautier, MS2002
Skills
- Accounts receivable
- Desktop support
- Data analysis skills
- Mobile device management
- Retail customer support
- Experienced in customer support
- Sales
- Phone customer support
- Technical support
- Equipment troubleshooting
- Multi-line phone systems
- B2B
- Task prioritization
- Managing budgets in a finance role
- Cash management
- Outside sales
- Profit & loss
- Filing
- Order placement
- Typing
- VPN
- Microsoft Outlook
- State tax
- Situational awareness
- Medical terminology
- Purchasing
- Customer complaint resolution
- Customer service
- Microsoft Powerpoint
- Greeting customers
- Positive interaction
- Upselling
- Order processing
- Social media platforms
- Mobile devices
- Maintaining an organized workspace
- Safe environment creation
- Process improvement
- Customer returns handling
- Non-disclosure agreements (NDAs)
- Management
- Achieving sales targets
- Cleaning
- Effective mediation skills
- Detailing
- Written communication
- Microsoft Office
- Ethernet
- Prospecting
- Report writing
- Client communication
- Patient care
- Supervising experience
- Handling customer exchanges
- Tax accounting
- Calm in chaos
- Financial services
- Inside sales
- Driving
- Microsoft Word
- Bookkeeping
- Managing customer accounts
- Improving customer support response time - Customer support response time improved (11-20%)
- Network troubleshooting
- Social media management
- Computer operation
- Shift management
- Processing cash transactions
- Google Drive
- Nursing
- Interpersonal communication
- Put-away
- Google Sheets
- Sanitation
- Hospitality
- Public health
- Team leadership
- Client relationship development
- Time management
- Vital Signs
- Training & development
- Software troubleshooting
- Outbound calling
- Computer networking
- Performance management
- Substance abuse
- Interpersonal skills
- Technical troubleshooting support
- Laundry
- Google Docs
- Lending
- Salesforce
- Patient service
- Search engines
- Phone answering
- POS systems
- Appointment scheduling
- Payment verification
- Editing
- Labeling
- Shelf stocking
- Risk management
- Steam ironing
- Product management
- Word processing
- Video editing
- Senior leadership
- Executive administrative support
- Outdoor work
- Order fulfillment
- Order taking
- Retail management
- Stocking
- POS
- Organizational Skills
- Customer support specialist experience
- Experience with individuals with substance use disorders
- Attention to detail
- Restaurant experience
- Achieving HIPAA compliance
- Tax return preparation
- Medical Records
- Cash register
- Power tools
- Microsoft Access
- Experience with children
- Sourcing
- Analysis skills
- Tax return processing
- Computer hardware
- Retail math
- Financial transaction processing
- Accounting
- Microsoft Excel
- Overseeing training
- Pet care
- Balancing end-of-day transactions
- Climbing
- Medical receptionist
- Outbound sales
- Clinical documentation
- Order picking
- Quality control
- Proofreading
- Phone call management
- Thought patterns
- Mail distribution
- Clean workspace maintenance
- Relationship building
- Fashion retail
- Team management
- Medical scheduling
- Content editing
- Cold calling
- Closing sales
- Front desk
- Accounting and finance experience
- Customer inquiry handling
- Office management
- Decision making
- Technical sales
- Phone etiquette
- Pricing
- Patient observation
- Account management
- Math
- Microsoft Outlook Calendar
- Grocery store
- Patient with people
- HIPAA
- Lead generation
- Assistant manager experience
- Medical administrative support
- First aid
- Clerical experience
- Schedule management
- Writing skills
- Computer literacy
- Patient treatment
- Administrative experience
- Grammar Experience
- Email customer support
- Research
- Record keeping
- Merchandising
- Cashiering
- Multitasking
- Conducting sales calls
- Invoice matching
- Guest relations
- In-person customer service
- Retail sales transactions
- Invoice payment processing
- Computer skills
- Managing patient records
- Sales lead qualification
- Sales transaction processing
- Detecting counterfeit currency
- Banking
- Teamwork
- Individual consumer customer service
- Making change
- Project management
- Invoice reconciliation
- Handling patient inquiries
- Tax experience
- Client services
- Customer communication
- Documentation review
- Call center
- Communication skills
- Technical Proficiency
- Leadership
- B2B sales
- Retail sales
- Data entry
- Business development
- Employee relationship building
- Dog handling
- Invoice dispute resolution
- Guest services
- Transcription
- Customer service software
- Medical Terminology
- Customer relationship management
- Basic math
- Senior care
- Customer relationship building
- Data collection
- Unit testing
- Windows
- Travel planning
- English
- Fraud prevention and detection
- Payment card processing
- Medical assisting
- Cash register operations
- Janitorial experience
- Order inquiry handling
- Help desk
- Conflict de-escalation
- Mentoring
- Anatomy knowledge
- Phone communication
- Body mechanics
- Phone inquiries
- Recruiting
- Scanning
- Balancing cash drawers
- Negotiation
- Sales negotiation
- Data interpretation
- Maintaining patient confidentiality
- CRM system proficiency
- Financial sales
- Client interaction via phone calls
- Handling customer inquiries
- Team development
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Cash register systems
- Cash handling expertise
- Conflict resolution
- Issue resolution
- Retail merchandising
- Multitasking and organization
- Clear communication
- Active listening
Certification
Driver's License
Timeline
Cashier
Clark Oil
03.2004 - 12.2004
Wal-Mart Cashier
Walmart
05.2003 - 11.2003
Server/Cashier
steakhouse
06.2002 - 08.2002
Cashier
Chevron
04.2001 - 08.2001
Cashier
Fort ramsey
01.2001 - 04.2001
Medical Assisting - Some college
Virginia College-Biloxi
GED - High school diploma or GED
MGCCC
Awards
The American Legion Certificate of Appreciation, 1992, In recognition and sincere appreciation of outstanding service and assistance which contributed to the advancement of The American Legion programs and activities dedicated to God and Country.
Additional Information
- Authorized to work in the US for any employer
- Certification for completion of Thought Patterns for a Successful Career