Kimberly Patterson
Macon
Summary
Detail-oriented and dependable professional with 13+ years of administrative, customer service, and inventory management experience across higher education, healthcare, and retail. Skilled in coordinating operations, managing records, and ensuring accuracy in fast-paced environments. Recognized for strong organizational skills, clear communication, and commitment to efficiency.
Overview
18
18
years of professional experience
Work History
Communicator
Infocision
Akron, OH
04.2026 - Current
- Outbound/Inbound Calling: Conducting high-volume calls to potential donors or customers for clients, including non-profits and sales companies.
- Sales and Fundraising: Reading scripts to secure donations, sell subscriptions, or renew memberships.
- System Utilization: Utilizing CRM software and automated dialers to manage customer information and calls.
- Meeting Metrics: Meeting specific performance KPIs, such as call times, donation amounts, or sales targets.
Inventory Control Coordinator
Ochsner Rush Health
Meridian, MS
11.2022 - 06.2024
- Ordered and managed supplies for perioperative and anesthesia departments.
- Documented equipment status (damaged, repaired, loaned) and maintained accurate records.
- Communicates inventory updates to staff and ensures timely resolution of needs.
- Sets priorities to maximize productivity and operational efficiency.
Seasonal Retail Associate
Dyehard Fan Supply-Mississippi State Athletics
Mississippi State, MS
04.2022 - 05.2022
- Assist with the gameday set-up and merchandising across multiple retail locations.
- Delivered excellent customer service by greeting fans, answering questions, and handling sales.
- Conduct accurate transactions through the POS system.
- Stock, price, and organize merchandise while maintaining store cleanliness.
Degree Auditor
Mississippi University for Women
Columbus, MS
03.2011 - 11.2020
- Reviewed and approved student graduation eligibility.
- Collaborated with students and advisors to resolve academic deficiencies.
- Assisted with planning and execution of commencement exercises.
- Supported all functions, ensuring smooth office operations.
Transcript Officer
Mississippi University for Women
09.2008 - 03.2011
- Processed transcript requests and maintained academic records.
- Responded to inquiries from students and third-party organizations.
- Managed office supplies, budget tracking, and incoming/outgoing mail.
Education
Bachelor of Business Administration - Mgt.
Mississippi State University
Starkville, MS01-2008
Associate of Arts - Comp. Info. Sys.
East Mississippi Community College
Scooba, MS01-2005
Skills
- Customer Service & Administrative Support
- Microsoft Office & Outlook Proficiency
- Teams
- Inventory & Records Management
- Data Entry & Typing (40 WPM)
- Organization
Timeline
Communicator
Infocision
04.2026 - Current
Inventory Control Coordinator
Ochsner Rush Health
11.2022 - 06.2024
Seasonal Retail Associate
Dyehard Fan Supply-Mississippi State Athletics
04.2022 - 05.2022
Degree Auditor
Mississippi University for Women
03.2011 - 11.2020
Transcript Officer
Mississippi University for Women
09.2008 - 03.2011
Associate of Arts - Comp. Info. Sys.
East Mississippi Community College
Bachelor of Business Administration - Mgt.
Mississippi State University